Ingenico Desk 1500 Customer-Facing PIN Pad

Speed up secure, in-person checkout with a compact countertop PIN pad that supports chip, swipe, and contactless tap. Desk 1500 is for you if you want to pair with an Ingenico Desk-series terminal.

Compact PIN Pad Designed for Faster Countertop Checkout

The Ingenico Desk 1500 is a customer-facing PIN pad designed to streamline checkout at the counter. It’s designed for tight spaces, with a clear contactless tap zone, a large keypad, and a bright color display that helps customers follow prompts quickly.

Unlike a standalone countertop terminal, the Desk 1500 is typically used as the consumer-facing device in a semi-integrated setup, working alongside a host terminal.

It’s the best option for you if you want a simple, customer-facing payment experience for retail counters, service desks, quick-service environments, and any checkout where speed plus PIN privacy matter.

All the Terminal Capabilities Merchants Need in One System

Customer-Facing Checkout Experience: Keeps cardholder interaction (tap/insert/swipe + PIN entry) on the customer side of the counter to maintain a cleaner flow.
Accepts Modern Payment Types: Supports EMV chip (chip & PIN where enabled), magstripe swipe, and contactless/NFC tap payments.
Compact and Counter-Friendly: Built for limited space, with mounting options to keep the checkout area organized.
USB “Plug-and-Play” Integration: Connects via USB for a straightforward install in many setups, and can be powered through the connected environment (so there’s often no separate power brick at the lane).
Stronger Security Baseline: PCI PTS 5.x online and offline certified to support modern payment security expectations.
Simple, Intuitive Interface: 2.8" color screen plus a 15-key keypad (with raised markings) helps guide customers through prompts.

Ingenico Desk 1500 Specifications and Capabilities

The device supports payment acceptance through magstripe, EMV smart cards, and contactless transactions.
The system operates on the Telium TETRA OS and is powered by a Cortex-A5 application and cryptographic processor.
Has 128 MB of Flash memory and 128 MB of RAM.
It features a 2.8-inch color display with QVGA resolution (320 × 240), a 15-key keypad with raised markings, and four dedicated function keys.
Connectivity is provided through USB, including one USB Host port, and audio prompts and confirmations are delivered through an integrated buzzer.
The unit measures 7.08 × 3.26 × 1.69 inches (180 × 83 × 43 mm) and weighs 8.95 ounces (254 g).
It is designed to operate in temperatures from 32°F to 104°F (0°C to +40°C), with storage supported from -4°F to 131°F (-20°C to +55°C). The device can efficiently function in environments with up to 85 percent non-condensing humidity at 104°F (+40°C).
For security, the device is certified to PCI PTS 5.x for both online and offline transactions.

Smooth and Guided Sales at the Point of Sale

Start the sale on your POS/register or on the connected host terminal.
The Desk 1500 prompts the customer to pay via three ways. Firstly, customers can tap the card/device on the contactless symbol zone. Secondly, you can accept by prompting the customer to insert the chip card into the reader and leaving it in place until you are prompted to remove it. Lastly, customers can swipe the card in a smooth motion when prompted.
If prompted, the customer enters their PIN on the Desk 1500 keypad (or follows signature/verification prompts based on your configuration).
When approved, complete the sale and provide the receipt from your host terminal or receipt printer (depending on your setup).

Fast and Reliable End-of-Day Settlement

Because the Desk 1500 is commonly used as the customer-facing payment interface, settlement is typically performed on the connected host terminal or through your POS/back office.

Refunds and Voids

Refunds and voids are usually initiated on the host terminal or POS, then the Desk 1500 is used for cardholder interaction when required.

Refund (Return):

Start a refund on your POS/host terminal, enter the amount, then follow prompts to insert/tap/swipe if needed.

Void:

If the transaction is still in the open batch, select Void on your POS/host terminal, locate the transaction, and confirm. If the batch is already closed, you’ll generally run a refund instead.

Ready to Get Started with the Ingenico Desk 1500?

Fill out the form to get pricing, confirm compatibility with your POS/checkout setup, and receive a quick onboarding checklist for installation, lane placement (PIN privacy), and day-one testing.

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Frequently Asked Questions

Is the Desk 1500 a standalone countertop terminal?

Not usually. The Desk 1500 is commonly deployed as a customer-facing PIN pad that works with a host terminal (Desk-series) or a compatible POS environment.

Does it support contactless tap payments?

Yes, contactless/NFC is supported, along with chip and magstripe acceptance.

Does the Desk 1500 need its own power supply?

Many installs can power the device through the connected environment, but requirements vary by configuration. We’ll help you confirm the right cabling/power approach for your lane.

What’s the display size?

The Desk 1500 uses a 2.8" color QVGA display (320 × 240).

Is the Desk 1500 still available?

Ingenico has listed the Desk 1500 as end of life. Availability can depend on remaining inventory and program support. Ask us what the best current option is for your setup.