BillingPlatform

BillingPlatform Appoints New Chief Executive Officer

Chris Bishop has succeeded Dennis Wall as the new CEO of BillingPlatform, a leading cloud-based software company. This move comes as demand for flexible billing, fast, streamlined payments, and the monetization of infrastructure has risen. Bishop brings over two decades of experience scaling SaaS operations and delivering enterprise-level execution.

Key Takeaways
  • Chris Bishop was previously a chief customer officer at Conga. There, he led global operations handling 10,000+ enterprise customers and 6 million CPQ users.
  • Former CEO Dennis Wall will remain on the board of directors and will continue to engage with the company’s day-to-day operations.
  • With Bishop as the new CEO of BillingPlatform, the board aims to transform the company into a comprehensive enterprise monetization platform with global reach.

Chris Bishop to Lead Next Phase of BillingPlatform

BillingPlatform’s New CEO

Image source

On January 8, 2026, BillingPlatform announced Chris Bishop as the new CEO, succeeding long-standing CEO Dennis Wall, who will continue to serve on the board. Bishop officially took the helm as CEO on January 5, 2026, but the announcement was made public later that week.

Chris Bishop’s background is rooted in scaling enterprise SaaS operations as the company aims to sustain rapid growth in an ever-evolving market and to offer comprehensive enterprise monetization solutions. Leadership change is also focused on helping scale the company’s next growth phase.

The timing is a crucial aspect that guides this move because nowadays billing and payments scope is beyond just a back-office utility. Most businesses earn money through various revenue models, including monthly/yearly subscriptions, one-time or per-unit payments, credit or usage-based pricing, or a combination. With these many different and complex pricing models, one system may overload, lack, and may fail, or prove inefficient altogether. This can create bottlenecks during new-product launches and generate additional bills, resulting in lost revenue, cash flow, and inaccuracies in the financial forecast.

BillingPlatform helps businesses and enterprises manage complex sales and pricing agreements and streamline the order-to-cash workflow. It includes creating quotes, generating invoices, accepting payments, and reconciling, without adding complexity or unnecessary delays. These downstream finance processes stay in sync to avoid errors and ensure payments are made on time.

Now, customers expect flexible pricing, and finance teams want strict accuracy and complete control. Companies like BillingPlatform, which integrate all workflows into a single system, play a crucial part in how companies monetize at scale.

With the CEO change, the board is consciously focusing on execution to help the company strategically scale into enterprise accounts. Targeting larger organizations raises the bar for the product and the company itself in terms of implementation rigor, system reliability and security, governance controls, and also global support coverage. It also puts integration pressure on the company because, as it grows, monetization workflows must seamlessly connect to systems such as CRM, ERP, accounting, tax tooling, and customer portals.

If there are anomalies in any process, they will directly lead to disputes over invoices and delays in revenue recognition. All of which can disrupt the order-to-cash workflow.

Before becoming the CEO, Bishop was the chief customer officer at Conga, responsible for global operations. During his time at Conga, he supported 10,000 enterprise customers and 6 million users. He was also responsible for marketing and revenue operations.

BillingPlatform recently raised a total of $104 million in funding, including a $90 million growth equity investment led by FTV Capital in January 2024, to support market expansion, product innovation, and product development. In the official announcement about the leadership change, BillingPlatform did not announce any new financial targets.

Background of BillingPlatform’s New CEO, Chris Bishop

Chris Bishop has 20+ years of experience in enterprise SaaS, scaling business operations, and business growth. As mentioned, just before joining BillingPlatform as the new CEO, Bishop was serving as the chief customer officer at Conga.

Bishop also held senior managerial and executive positions at Plex Systems, PeopleSoft, and Oracle prior to joining Conga. Working in enterprise environments at different stages of his career arc gave him exposure where implementation rigor and uptime expectations are non-negotiable.

Understanding the Growth Trajectory of BillingPlatform

Growth Trajectory of BillingPlatform

Launched in 2012 as a cloud-based platform, BillingPlatform today is evolving into a complete enterprise monetization platform to manage the end-to-end payment lifecycle from first order to payment. “Order-to-cash” is the new standard, encompassing quoting and billing, invoice generation, payment processing via integrations, collections management, and revenue recognition workflows. Enterprises offering diverse products with varying pricing models and complex pricing structures require these capabilities.

The company has expanded and developed multiple products, including the RevenueIQ AI suite, an advanced business finance reporting and automation tool that can be customized to a company’s operational and configuration requirements. Another offering, BP Pay, is an integrated payments solution that helps customers accept and process payments, such as ACH and credit/debit cards, within the BillingPlatform System. BP E-Invoice is another solution helping businesses create invoices digitally in formats required by different countries and regulatory systems.

BillingPlatform has positioned itself as a complete finance infrastructure within an evolving regulatory environment. In the last five years, BillingPlatform has reported 500% growth with an enterprise client roster including:

  • J.P. Morgan
  • DirecTV
  • FIS
  • CCC Intelligent Solutions
  • Panera
  • Carrier
  • Clear Channel

The change in leadership is consequential for BillingPlatform’s trajectory as the company enters a new phase of sustained growth.

Next Phase and the Vision Ahead

Scaling operations worldwide and tightening the bar on execution are the highlights guiding the next phase of BillingPlatform with Bishop at the helm. In his initial public statement, Bishop emphasized scaling operations and accelerating global growth. Product innovation will remain central, but building operational capacity alongside it will also be a key focus.

Leadership changes like this are also linked with “stage shifts,” which are common in fintech and SaaS industries. Board members bring in operators to professionalize the company at scale, build a global footprint, and, in some cases, prepare for large-scale expansion (common among companies on the IPO path).

Why the Change in Leadership Matters?

The leadership change is a crucial aspect for the next phase of growth for BillingPlatform. Today, fintech infrastructure and the B2B payments stack are evaluated based on the monetization layer. The customer expects a unified, end-to-end order-to-cash system that extends beyond invoicing and payment acceptance.

For SaaS and fintech companies that strive to launch new products quickly without chaos, advanced features are important, like:

  • Automated billing
  • Usage-based pricing
  • Invoicing compliance
  • Integrated payments
  • Revenue recognition workflows

Platforms that offer the aforementioned features and reliably orchestrate these workflows deliver advantages that compound over time.

  • Enterprises can detect and fix revenue leaks that affect the bottom line.
  • A chain of reliable processes reduces processing time.
  • Finance teams get clear, accurate data for forecasting and for creating cash and revenue audits.

A leadership change at a rapidly growing provider also signals strong market competition. The fintech market is rising, and so are customer requirements. Vendors are racing to deliver integrated order-to-cash functionality in a single system. Solutions, like BillingPlatform, that solve these problems at scale are becoming the new standard. This extra context proves that choosing a CEO with deep operational scaling experience is not a cosmetic move.

About BillingPlatform

About BillingPlatform

Established in 2012, BillingPlatform is a cloud-based enterprise monetization and billing company offering end-to-end order-to-cash lifecycle solutions. Its cloud-based solutions automate billing and payment processes for high-volume businesses and enterprises that offer or plan to offer subscriptions, usage-based pricing, or hybrid pricing.

BillingPlatform lets companies configure rating, invoicing, taxation, payments, credits, and collections. And the built-in revenue recognition helps meet ASC 606/IFRS 15 requirements and syncs with ERP and accounting systems. BillingPlatform is a privately-held company headquartered in Englewood.

Conclusion

With Chris Bishop as the new CEO of BillingPlatform, the company is all set to strategically shift into monetization solutions for modern enterprises. Companies can no longer offer “set and forget” systems that cause problems in every step of the billing and payment process. With the new leadership, who has experience in both scaling operations and global business growth, BillingPlatform’s board is on the right track with Bishop.

marketing strategies for restaurants

10 New Marketing Strategies for Restaurants in 2026

The restaurant business has always required care, compassion, and warmth. Food brings people together around tables, sharing stories, laughter, and making memories. Over the last decade, the restaurant business has evolved and changed drastically. The way people choose their favorite restaurants, the dishes they order, and the brands they stay loyal to highlight some of the era’s quickest shifts.

This blog explores marketing strategies for restaurants that feel modern, real, and yet personal. Strategies that are smartly curated for better results. If you run a small café or a large-scale restaurant, you have come to the right place. This blog will provide ideas to help you stay relevant in the coming days.

Not only for restaurants but for businesses of all sorts, traditional marketing still matters; those who stick to it alone are bound to lose hold of customers’ evolving needs, preferences, and outlooks. Although flyers, discount coupons, or generic social media posts are common ways to promote a restaurant, they are easily ignored by customers on the go.

Modern customers prefer to be informed, more selective, and emotionally driven when choosing restaurants. Good food alone does not serve as the yardstick. People want experience, transparency, and connection. Restaurants that not only serve food but also tell stories and build real relationships.

Top 10 New Marketing Strategies for Restaurants

Top 10 New Marketing Strategies for Restaurants

1. Try to Develop a Personal Brand

People nowadays do not only look for or follow a certain restaurant brand. They are more eager to know the entire story behind the brand. Stories are what help a restaurant brand become a personal brand in no time. Customers are interested in the who and what of the restaurant they are visiting. Say, for instance, they want to know who cooks the food, the history behind a certain dish, or, on a broader level, what inspired an owner to open the restaurant. If you have a story to tell or a unique strategy of your own, you ought to stand out in the crowd.

In other words, restaurants have to humanize their brand while focusing on the quality of the food they offer. Step out of the logo and tell people how a recipe was inspired by a grandmother, or what inspired the items on the menu. Try to be authentic and real. Rustic, exotic stories associated with food will help you grab attention more than a formal, flowery promotional advertisement.

When customers know the restaurant’s tidbits, they feel connected, and it is more likely they will choose you, even if competitors are out there serving food at a lower price. Personalized experience and authenticity are the two major assets for a restaurant to possess in 2026.

2. Try Engaging in Local Marketing

Try Engaging in Local Marketing

Along with online promotions, hyper-local marketing can be an effective strategy for attracting people. Local relevance paired with big reach and appeal drives real business in this era. It is unlikely that a restaurant can attract everyone through online promotions. Neighborhood-level engagement, or local partnership, can help you stay a step ahead of your competitors. Incorporating strategies such as community storytelling or engaging local farmers or suppliers can help catch people’s attention. Focus on becoming a community landmark rather than generic promotions. Get involved in local events and festivals to increase your visibility in your area.

Curate promotional strategies that feel personal, not just a generic food promotion. Try to associate the emotion of a community with the food you serve. All these will help you grow your food business and facilitate customer retention.

3. Make Your Promotions Look Raw and Real

Short-form content such as videos, has become a powerful promotional tool over the last few years. Try creating short-form videos that feel real and unfiltered. To build customer trust, keep your reel real with natural moments rather than polished visuals. Use minimal arrangements like retaining the natural conversational tone instead of a polished voice-over. Use good lighting that exhibits a sense of warmth without being too artificial.

Make videos highlighting emotional connections. Make a collage of footage featuring real-time cooking, raw glimpses of staff enjoying their work, making mistakes, laughing, and honest customer feedback. Instead of videos shot at artificially designed studios, these kinds of videos build familiarity, which in turn builds trust, the key element behind the growth of a restaurant chain. The kitchen should be kept secluded from customers; they should not be part of the chaos behind the kitchen doors.

4. Modify Online Presence

The way people find restaurants online has changed recently. Instead of asking direct questions like “best Chinese restaurant near me”, diners have switched to asking “where can I find a good Chinese dinner nearby?” Hence, restaurants must also keep up with changes in how people search. Your online presence should feel natural. Instead of writing websites in overly ornate language, stick to simple, lucid, conversational language that is easier to read.

Design the menu, write descriptions, and answer FAQs in a welcoming tone. The customer should feel like they’re talking to a person, not just reading a brochure. While updating a business listing, try to be as descriptive as possible. People nowadays want to learn about all the vital experiences that they plan to undergo. Long story short: make your online presence sound cordial and communicative.

5. Offer Personalized Loyalty Programs

Offer Personalized Loyalty Programs

The 21st century is the era of customized experience. In 2026, people just don’t enjoy point-based loyalty programs. They expect recognition and personalized rewards and offers based on their relationship with the restaurant chain. Some new-age loyalty strategies could include birthday or anniversary messages that make customers feel valued.

A free dish or a dessert as a surprise perk on the 5th or 10th visit sounds way more engaging and appealing than the same old predictable discounts. Instead of collecting generic points, people in 2026 love to feel seen and remembered. This will foster emotional loyalty rather than just transactional loyalty. History has it that emotional loyalty lasts the longest of all.

6. Make Your Purpose and Motto Visible

Purpose-driven marketing has become one of the most trending strategies to elevate food businesses in 2026. As a restaurant, you must have an element that makes you stand beyond just monetary profit. Make your audience believe that you are not focused entirely on money-making; instead, have good intentions, and by choosing your brand, they, too, can be a part of this intention.

Customers value and choose restaurants that aim to reduce food waste, engage in social work, support local causes, donate leftover food, offer fair working policies for staff, and uphold their own ethics. For example, you may maintain a board showing the amount of food waste from the previous day, with a message that asks people to stop wasting food and to order mindfully. The other way to stand beyond profit is to switch to sustainable packaging. Replace plastic with eco-friendly cutlery made from Sal Leaf and add a message promoting reduced plastic use.  

Craft marketing stories out of all the things you practice. Your policy, purpose, values, and ethics, if marketed honestly and attractively, are bound to fascinate people and thereby increase customer engagement.

7. Stick to Real User-Generated Content Over Paid Promotions

Stick to Real User-Generated Content Over Paid Promotions

Gone are the days when people chose their brands based on the likelihood of paid promotion. In 2026, people trust people more than brands or paid promotions. A real customer’s photo, video, or review is more impactful than a paid promotion.

In order to attain this strategy of using user-generated content for promotion, you need to focus on actively engaging customers. Without pressuring or imposing, ask customers to share their honest dining experience on social media and tag the restaurant.

Reposting customers’ content not only appreciates that particular customer but also helps in building a community. As said earlier, people trust people, and hence, when a person sees a fellow acquaintance enjoying the food, ambience, and the overall experience of a particular place, they too feel the urge to experience the same.

8. Make Smart Use of AI in Promotion Without Sounding Technical

It is needless to say that with the advent of AI, the marketing industry has changed significantly. In restaurants, AI should be used thoughtfully and quietly, without losing its human essence.

People can now get personalized AI recommendations, get heads-up on traffic jams during busy hours, or manage reservations. However, customers still seek human warmth, maybe unknowingly. Restaurants that have mastered the art of balancing between AI and the human touch have a long way to go.

You may use AI to curate automated messages, but make sure they sound humane and friendly, without being rude or disrespectful, and always leave room for human interaction when needed. AI should be used to support your staff in curating the entire marketing and promotional strategy, without replacing them. Make AI a backstage worker and allow staff to lead the experience. This will make the customers feel cared for and valued.

9. Incorporate Experiential Dining in Promotional Tool

Incorporate Experiential Dining in Promotional Tool

Diners of this era do not go out to eat just for the sake of eating. Although the quality of the food matters, they don’t want to compromise on the experience. They go out to feel, create memories, and dine. Incorporate this experience into marketing in a subtle way. Make it grand without breaking the bank.

Design menus that are available for a limited period of time. Arrange themed evenings like the “Chef Special evening” where the dishes will come along with a story from the chef. It can be the chef’s memory of the dish associated with a particular song, a smell, or a place. Never miss cultural or seasonal food events that happen throughout the year. Add items made from raw materials that are associated with a particular season or festival. These small strategies will curate an experience that fosters memories, which in turn help your restaurant get promoted through word of mouth.

10. Make Your Story Heard

The strength of a good storytelling strategy is beyond imagination. In 2026, if you can tell your story with honesty and simplicity, consistently across the website, social media handle, and even in menus, you are bound to create a good set of loyal customers.

Now, to the content of your story: it should be nothing but honest answers to the very generic questions customers often want to know. “Who are you?” “What do you cook?” “Your motive behind opening the food chain”, and so on. Customers remember brands based on their stories. If you can serve a good story to the customer along with drool-worthy cuisine, your business in 2026 is sure to take flight.  

Conclusion

Marketing for restaurants in 2026 is simply about making connections and understanding diners’ pulse. The general trend among diners in 2026 is to choose warmth, peace, and a cozy place over loud, flashy eateries. Focus on building campaign strategies that don’t sound like a pitch and can build a relationship with the customer. Well-maintained, cordial relationships with customers mean they will come back, bring friends, and contribute to your part of the story.

Food is one such thing that blurs distance, creates new bonds, and brings people together. Hence, food marketing should always have a touch of warmth and a sense of connectivity, while remaining true to its motto.

Frequently Asked Questions (FAQs)

  1. Can small-scale restaurants adapt these strategies?

    Yes. These strategies are well-suited for both small-scale and large-scale restaurants.

  2. Do these strategies involve a big budget?

    No. These strategies require honesty and effort. The way you execute the strategies matters more than the budget.

  3. How relevant is social media for promoting restaurants in 2026?

    Social media marketing plays a huge role even in 2026. Real, consistent content for promotion can significantly improve the brand.

  4. Will it be wise to rely entirely on AI for marketing?

    No. AI should be used as support while the real executions should be done by humans.

  5. How long will it take for these strategies to show results?

    These depend on how well you are hooked and how consistently you apply these strategies.

Fast-Track Your Field Service Business

Fast-Track Your Field Service Business: Streamline Scheduling and Get Paid Faster

Contrary to desk jobs, the field service business operates in the real world. It involves real-world interaction, often in lively spaces like roads, and the conditions for carrying out field service business are difficult to predict. In a field service business, every day starts with a new itinerary to tick off, including team management, customer satisfaction, and multifaceted goals to achieve. It requires you to move constantly, keeping you on the edge, and often you could feel the lack of progress.

The most common challenge faced by field service business teams is not a lack of demand but rather managing their work, satisfying customers, generating revenue, and accelerating growth. Lack of scheduling and delayed payments received by these field service companies can often feel burdensome.

The aim of this blog is to highlight the key crises faced by field service businesses and the ways to overcome them. It explores ways to fast-track your business, such as streamlining scheduling and getting paid regularly and often faster. It also aims to explore how these simple measures could help expedite the smooth execution of operations. A smoother, calmer operation means a happier customer, and a happier customer experience means a healthy, steady flow of cash. These will help you reduce the stress of executing operations in cold, rigid conditions.

The Present Scenario of Field Service Work

The Present Scenario of Field Service Work

As mentioned, field service work requires you to address real, practical challenges. As your work site is not an air-conditioned office but rather a busy road or a customer site, it is clear you will face issues such as traffic delays, unpredictable weather, and emergencies that arise when you least expect them. It is all about reacting instantly and fast-tracking the execution. Last-minute cancellations also contribute to the major challenges faced by field service business companies.

Besides, field service work involves working with workers of different skill levels and availability, and dealing with customers of varied aesthetics with varying demands and constantly shifting expectations. You are also required to execute jobs that have different priorities and schedules. Accurate and timely invoices also play a crucial role in maintaining a stable cash flow and the smooth operation of your business. Hence, it is absolutely mandatory to ensure that your payments are not handled manually or with obsolete tools that might affect the customer’s overall experience.

Outdated tools often delay invoices, hampering cash flow, and if these issues continue to arise frequently over a prolonged period, you might experience slower growth. So, if you don’t want to feel stuck at one level of your growth and want fruitful results without investing long, tiring hours, you must make sure to incorporate scheduling to facilitate uninterrupted cash flow.

The Importance of Scheduling

The Importance of Scheduling

From the brief intro, you might have gotten an idea that scheduling is the backbone of your field service business. Scheduling refers to the system of connecting customers, working teams, and payments within a single thread. It ensures that all elements are interconnected efficiently and that the business runs smoothly without hurdles. Scheduling promotes a smooth execution of the business by ensuring that:

  • Workers know their exact assigned job, location, and time.
  • Technicians are assigned jobs based on their skill level.
  • Customers’ experience, including trust and respect, is given priority by keeping them well-informed.
  • Invoices are sent without delay

However, there are instances where scheduling fails. The major reasons for which scheduling fails include:

  • Missed or delayed appointments
  • Faith and trust are lost on the customers’ end
  • Technicians are failing to maintain schedules for multiple reasons, including navigating through long or inconvenient routes
  • Down the line, pushed payments

Scheduling done by phone, spreadsheet, or whiteboard is more likely to fail when used for large-scale business operations. With an increase in the volume of work, confusion, too, increases, demanding a modern, well-equipped scheduling system.

What Slows You Down?

Although the following reasons might seem minor, over time, they can significantly slow your business if left unaddressed.

The common scheduling issue that can slow you down includes overbooking. Tightly scheduling jobs to keep all workers engaged and busy can lead to overlapping and inadequate execution. It is like a linked system: if one job misses the deadline, the others do too.

The second most common reason for failure is making a decision based on an assumption. Instead of relying on real facts, companies often rely on data that yields poor insight into technicians’ real-time location and job status.

The act of assigning also contributes largely to how you function. Matching technicians to jobs that do not align with their forte can result in wasted time, which, in turn, frustrates customers. Poor communication between the customer and worker can also slow you down. Customers without proper updates experiencing delays might hamper your business and strain relationships with dedicated customers.

Streamlining Scheduling for Better Efficiency

Streamlining Scheduling for Better Efficiency

Human connections play a crucial role in the growth of field service businesses. So, for a field service to grow, it is essential to incorporate scheduling that supports better human interaction without replacing it. Listed below are a few methods to ensure that you have the best scheduling system.

Centralize the Operation: The most important step to attain efficiency is centralizing. Make sure that everything associated with your business, including jobs, technicians, and schedules, is kept under one umbrella. Needless to say, bringing everything into one place adds clarity. Everyone involved in the process has a clear understanding of the work and ensures error-free execution by avoiding scattered information.

Allocate Jobs Wisely: While assigning jobs, a few things, including availability, location, and skill level, should be given priority over anything else. Smart allocation of technicians, matched correctly, will get the work done efficiently without any hassle.

Provide Real-time Updates: It is very usual for field business companies to experience schedule changes. But it is equally important to keep the entire team posted about the change. Providing real-time updates will help avoid confusion and ensure seamless execution.

Incorporate Flexibility: Fieldwork services are characterized by unpredictability. It is important to make the system flexible to avoid chaos arising from unforeseen circumstances. Develop a scheduling process that can adapt quickly to the needs of the moment. Smooth scheduling often indicates smooth execution of work, with workers or technicians not feeling stressed. Customers, too, feel valued, and time management is done well. All these contribute to the business’s growth.

Delayed Payment and Field Service Business

Delayed Payment and Field Service Business

Delayed payments constitute the most frustrating part of a field service business. Not only small-scale but also large-scale field service businesses struggle to receive payments on time. This interruption in the smooth flow of money coincides with the company’s lucrative outcome. Listed below are the most common reasons behind the delay in payments in the field service domain:

  • Invoices are often sent late, resulting in the delay of the payment.
  • Job details are often not described explicitly, which also causes a delay in payments.
  • Bills made manually often contain errors, significantly hampering the flow of cash.
  • Businesses opting for payment processes that are complicated for customers often end up facing challenges in receiving payments on time.

The delay in payment is not always caused willingly. Often, the customers are left with no option but to pay on time. Slow process, inconvenience, and lack of communication lead to this unwillingness to pay. Hence, working on how and when, while billing, can accelerate effective functioning and drastically change the way you receive payment.

How Can Scheduling Help in Receiving Payment Faster?

Scheduling and payments are tied together by a single string. It is crucial for a business owner to understand how scheduling and payments are connected to generate revenue and receive payments on time. When scheduling is inefficient, service delivery is delayed, and documentation is poorly prepared, the invoicing process slows and, eventually, payments are delayed. With efficient scheduling, the essentials listed below are ticked off.

  • Services are delivered according to the plan
  • The details of the service delivered, or the work done, are well documented
  • A fast and error-free generation of invoices
  • Faster payments received

Steps to Ensure Easier and Faster Payment

The following are trusted, tested ways to ensure you receive your payments faster than usual.

1- Focusing on Invoicing

Ensure you include the invoicing process in the task. Invoicing should always be done immediately after the job is completed. It should not be seen as a separate work. Jotting down minute details of the work done, like the services performed, parts used, or the amount of time spent, as soon as the job is done, speeds the invoice-making process, as you have fresh memories and don’t have to hunt for them. The simple principle that applies to all business sectors offering field services is that the faster the customer receives an invoice, the faster the company receives payment.

2- Offer Easy and User-friendly Payment Options to the Customers

One of the most vital requirements in getting paid faster is by offering the customers easy, hassle-free, and convenient payment options. Payments that involve obsolete methods that require customer time, such as cheques, should be avoided, as they inevitably lead to delayed payments. Try to offer simple yet secure payment options, such as net banking or UPI. This will improve cash flow without pressuring the customer.

3- Reflect Transparency in Invoices

Customers tend to hold back payment if they are not satisfied with the billing details. Ensure you maintain clear communication with customers and explain the job done, the time taken, the cost involved, and any other details they want to know. This not only accelerates fast payment but also secures customers’ trust.

4- Incorporate Technicians to Initiate Faster Payment

The technicians you assign play a vital role in initiating faster payments. Although they are not directly involved in invoice creation, a technician’s efficiency builds customer trust, resulting in swift fund disbursement. Hence, ensure the technicians you assign have strong communication and job-specific skills. From the customer’s perspective, technicians are not just service providers; they represent your company.

Conclusion

Fast-tracking your field service business doesn’t involve any magic or potion. All you need to do is work smarter, which will, in turn, make your work faster in the long run. Incorporate a system of identifying issues and gaps that you think are responsible for your growth, and then plunge into fixing those. To reduce confusion, delays, and stress in the work environment, try to streamline scheduling. This will not only improve the way you bill, but also help you solidify cash flow and ensure productivity and stability.

The fastest way forward is not only about improving scheduling and payments; it also depends largely on the direct connections you make with people. Relationships improve with a smooth-running operation. Create a network of systems that run in the background with minimal fuss, enabling technicians to work effectively in the foreground. This will trigger a follow-up communication. Trust will grow. Despite moving fast, you will not feel rushed.

Field service is one of those domains for which the world never slows down. Hence, the key to fast-tracking your field service business lies in smart work.  

Klarna launches peer-to-peer payment features

Klarna Introduces Peer-to-Peer Payment Feature

Klarna peer-to-peer payment feature is now available on the Klarna app. This feature allows users in 13 European countries to send money to friends and family using a phone number, email, saved contact, or QR code. Users can split bills or send money securely, as Klarna performs fraud and eligibility checks before completing each transfer.

The service has been introduced in countries including Belgium, Denmark, Finland, France, and Germany, and is currently available only for transactions between Klarna users. The company plans to expand the feature to non-Klarna customers and enable cross-border transfers in the future.

Key Takeaways
  • Klarna has launched an instant P2P payments feature in 13 European countries, which will enable users to send money directly within the Klarna app.
  • Customers can make transfers using phone number, email, QR code, or contacts. Fraud and eligibility checks will be handled by Klarna before the completion of the transaction.
  • The feature currently supports transactions only between Klarna users, with plans to expand to non-users and cross-border payments.
  • All payments are processed in real-time within the application.

Klarna Peer-to-Peer Payment – Expands Into Everyday Banking

fast payment

On January 14, 2026, Klarna launched an instant peer-to-peer payments feature on the Klarna app that lets users send money to their friends and family. This “cash-like” feature is backed by regulated banks. The feature was launched across 13 European markets:

  • Belgium
  • Denmark
  • Finland
  • France
  • Germany
  • Italy
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Spain
  • Sweden
  • The United Kingdom

Users can handle everyday transfers like splitting bills, paying back friends, sending money to their family, etc., instantly without leaving the application. The transfer process is simple:

  • First, the customer selects a recipient using a phone number, email address, QR code, or saved contact.
  • Then, the platform confirms the transfer amount.
  • Finally, the platform runs fraud and eligibility checks before completing the payment.

Klarna is positioning this feature as a step towards everyday banking and money management, striving to move beyond its “buy now, pay later” identity.

Ever since Klarna Balance launched in 2024, global deposits have been on a steady rise. The company recorded $9.5 billion during the launch to $14 billion by September 2025. In October 2025, Klarna received e-money authorization and introduced a digital wallet and debit card in the UK. During the launch, the company said that authorization was a crucial aspect that would help them “disrupt” retail banking so Klarna can be the preferred choice for UK customers. After a few months of launch, the company recorded over 4 million sign-ups. These metrics show that users are shifting more daily transactions onto Klarna and creating a “flywheel” where higher engagement supports the adoption of additional banking features like P2P.

Klarna CEO Sebastian Siemiatkowski said customers are frustrated by friction in payment transactions and high traditional banking fees, prompting customers to look for a simpler and cheaper payment experience. Adding P2P turns Klarna from a platform that helps users pay merchants into one that also helps users settle with each other.

It’s also a good addition in the lineup of features like refunds and cashback flows into Balance accounts, since funds held in the app become more useful when they can be sent out instantly to other people rather than only spent at merchants or withdrawn.

Some experts are signaling caution as P2P systems are high-risk because these systems prioritize speed. This service is also similar to the one offered by Zelle, and they are recently facing criticism over scams and fraud because the transactions are instant and hard to reverse once money is debited from the account. As mentioned, the company has emphasized security during the launch, stating that it will conduct fraud and eligibility checks before allowing a transfer.

In the long term, Klarna is also experimenting with new rails and partnerships that broaden account-to-account payments. The current P2P system runs on banking rails, and Klarna highlighted that they are openly exploring other stablecoin-based options to enhance reach, speed, and efficiency.

fast payment

And in November 2025, Klarna partnered with Sparkassen-Finanzgruppe to launch variable recurring payments (VRPs). It’s an open-banking method that lets customers authorize payments from their bank accounts within agreed limits and is an alternative to direct debits, which are useful for subscriptions, memberships, and other recurring charges.

Currently, it’s unclear whether the product will launch in the U.S. anytime soon. The company stated it intends to bring it to the U.S. but has no immediate plans for a U.S. launch. That may be because of the regulations and existing P2P platforms like Venmo or Zelle. Klarna is currently focusing on deploying quickly across multiple countries, where it already has established banking products, and using adoption data and risk learnings to guide any future rollout.

About Klarna

Klarna Peer-to-Peer Payment Feature Launched

Klarna is a global digital bank and payments provider. Klarna is led by co-founder and CEO Sebastian Siemiatkowski, with Niclas Neglén as CFO. The company is best known for “buy now, pay later” alongside a growing set of everyday money tools for consumers and commerce tools for merchants. Founded in 2005 in Stockholm, Sweden, the company has grown from online checkout and short-term credit into a broader app experience that also includes accounts, a debit-first card, and person-to-person payments in select markets.

Till now, Klarna has served 114+ million active users and processed about 3.4 million transactions per day, and worked with 850,000+ retailers globally. It has operated under a banking license in Europe (granted by the Swedish Financial Supervisory Authority) and has expanded UK capabilities through authorization for its UK subsidiary as an Electronic Money Institution by the Financial Conduct Authority.

Conclusion

Klarna’s P2P payment feature is a new offering designed to reinforce its positioning as an application “useful beyond checkout.” Now users across 13 European markets can send money instantly to each other using phone number, email, saved contact, or QR code. With fraud and eligibility checks, users benefit from the reduced risks associated with real-time transfers.

While the feature is currently limited to transfers between Klarna users, the planned expansion to pay non-users and enable cross-border transfers would significantly increase its everyday utility and further shift Klarna’s position from a buy now, pay later brand to a broader digital-banking “hub” for spending, storing, and moving money.

Frequently Asked Questions

  1. How do Klarna’s peer-to-peer payments work?

    Klarna’s P2P feature lets you send money to your friends and family directly from the Klarna app. It’s just like Venmo or Zelle. Users can make the transfer by scanning QR or selecting a contact using phone number or email. The money is debited from the sender’s Klarna account to the recipient’s Klarna account instantly. Currently, the feature works only if both parties have Klarna in one of the 13 regions where the feature was initially launched.

  2. Is the Klarna P2P service available in the United States?

    No. Klarna launched P2P payments in 13 European countries, which include Belgium, Denmark, Finland, France, Germany, Italy, the Netherlands, Norway, Poland, Portugal, Spain, Sweden, and the United Kingdom. The company’s spokesperson specifically said that they do not have immediate rollout plans for the U.S. yet. The U.S. market already has entrenched P2P options, plus regulatory requirements differ.

  3. Is sending money with Klarna safe? What about fraud?

    Klarna is well aware of the fraud risks surrounding P2P payments. That’s why they have built a fraud and eligibility check system to safeguard the transactions. While details are scant, this could mean Klarna might restrict new users from sending large amounts until verified, or use AI to flag suspicious patterns. Also, because Klarna holds banking licenses in Europe, there are regulations requiring things like customer identity verification (KYC) and transaction monitoring.

  4. How does Klarna’s P2P compare to services like PayPal or Revolut?

    Functionality-wise, it’s similar. It’s instant and free to send money to others on the same platform. The main difference is that Klarna’s services are tied to having a Klarna account. It’s very much like Revolut’s transfer feature or N26’s MoneyBeam in Europe. Compared to PayPal, Klarna’s probably trying to make it more social and seamless within a shopping app. The main competitive edge Klarna has is its large user base from BNPL. Now they’ll see a “Send Money” option in the app, which could quickly gain traction.

Hiring and Retention on a Small Budget: Build a Team that Sticks

Hiring and Retention on a Small Budget: Build a Team that Sticks

One of the key factors determining an organization’s success is its employees. The way teams are hired and the period for which they are retained contribute significantly to a company’s growth.

Whether an organization is small, large, or a startup, one of its biggest challenges is hiring and retaining the right people. For startups and companies with limited resources, it is even tougher, as they must compete with companies with substantial resources that offer high salaries, outstanding benefits, and the pedigree of a recognized brand.

However challenging it may sound, many companies with limited resources have proven that hiring and retaining the right people doesn’t depend solely on available funds. Rather, it depends largely on the company’s strategic approaches, smart moves, and thoughtful offerings. Flexibility, scope for growth, and a sense of attachment are some of the elements that can compete even with a high pay scale.

This blog aims to explore proven methods and practical strategies to streamline the hiring process while ensuring a high retention rate of talented individuals without being constrained by financial constraints. The key theme of this blog is not about building a team with potential individuals, but about individuals who choose to stick with them, as well as the company’s growth and betterment.

Intricacies of Hiring on a Small Budget

Intricacies of Hiring on a Small Budget

Before we delve into finding a solution, we need to understand the constraints and intricacies of small-budget hiring. The usual problems need to be identified first to develop solutions. Below are the very common intricacies that a business with a small budget faces:

  • A lower pay scale compared to other companies that function at a large scale.
  • Small or, in many cases, no dedicated hiring team or HR management.
  • Low exposure as compared to other big brands
  • Minimal resources for risking

While other problems face small-budget businesses, the difficulties stated above account for the majority. The job-seeking candidates, on the other hand, look for all these factors before committing. A higher salary band, company reputation, and job security are the primary factors they look for.

These expectations from potential candidates, combined with companies with small budgets’ inability to meet them, create a significant gap in the hiring process. One of the most crucial steps to close this wide gap is for companies operating on small budgets to understand their strengths and play accordingly.

Shift the Yardstick from Skill to Value

It is needless to say that skill is the key element that an employer looks for in an employee. But for a startup or a low-budget company, a change in this mindset can have a significant impact. Skill is obviously required to run and grow a company, but it can also be taught to candidates who are willing to learn and adapt.

Skills can be taught to candidates who have a strong value system, the right attitude, and a dedicated mindset to learn and grow. Hence, if you are a small-scale company, these are the key elements you should look for while hiring:

  • The candidate’s vision and inspiration for the future should align with the company’s.
  • The candidate must be eager to learn and improve constantly
  • The candidate should have problem-solving qualities along with ideating new strategies
  • The candidate should have an acceptable approach towards the company and the evolving environment associated with the company

Candidates with these qualities are more likely to grow and stay with the same company for longer. The idea is to make employees invested in and connected to the company. Instead of looking at the job as an agency to earn money, the ideal candidate should consider the company as their brainchild, they want to nurture and see growing.

Try to be Honest while Writing a Job Description and Hiring

Try to be Honest while Writing a Job Description and Hiring

One of the biggest strategies in the hiring process can be the way you sell your vacancy. It should not sound like big, fat, corporate jargon. Instead, focus on making the job description attractive.

Try to incorporate elements that are new in the job market and project it in a way that only you can offer to an employee. Below are a few tips to make the best use of your potential:

  • Don’t oversell or undersell the job position
  • Don’t hide things.
  • Be transparent and admit the low salary band
  • Explain the skill requirements in realistic terms
  • Emphasize good work culture, work-life balance, flexibility, and the scope for growth
  • Make the job role feel like an integral part of the entire setup instead of just an isolated money-making dungeon.

The biggest advantage of following the above strategies is that they give the candidate a clear mindset and expectations before joining. They are less likely to be disappointed in this scenario; as a result, retention capacity is expected to increase.

Try to Stick to Low-Cost Hiring Channels and Agencies

Instead of following big companies, focus on cost-effective hiring platforms.

Expensive job portals and recruiting agencies can strain the company’s overall budget, so look for alternative, effective options and platforms. A few tips on how to choose and implement smart and cost- effective hiring channels and strategies are listed below

  • Conduct a placement drive in universities and colleges
  • Maintain active and engaging social media handles
  • Encourage already recruited employees to use referrals
  • Engage on professional networking platforms

All of these will help you select a potential candidate without straining your budget. In particular, referrals can yield strong results, as employees typically recommend people they trust to safeguard their current position and standing in the company.

Choose Potential over Experience

Choose Potential over Experience

By choosing potential over experience, you have a strong chance of beating the popular hiring culture often followed by companies with large revenues. If you are a small-budget business owner, don’t look for work experience. Instead, talk and look for the candidate’s potential.

While experience is highly important, it is not required for every role. Stick to finding professionals who have potential but lack experience or are in the midst of switching careers. These can be a game-changing move if you make sure to maintain the following:

  • Give potential candidates the training specifically required for your job role.
  • Allow the candidate to gain experience through first-hand learning.
  • Avoid sticking to unrealistic output timelines.
  • Inculcate a sense of belonging among the employees through various schemes

Employees with high potential, when given the above-mentioned opportunities, tend to become long-term assets helping your company grow without going through the hassle of carrying out a recruitment drive quite often.

Incorporate a Regular Practice of Recognition

Recognition helps significantly in retaining employees. Make them feel valued and important without spending a huge amount of money simply by following these steps:

  • Highlight employees’ achievements on social media channels. This will motivate employees and help you build a strong employer brand without spending a lot of money.
  • Incorporate tiny achievements instead of overlooking.
  • Conduct a weekly performance assessment drive and reward employees with a good performance history.
  • Try to send employees personalized messages highlighting their contribution to the company
  • Appreciate deserving employees in meetings and other public settings.

Establishing a strong emotional bond between the company and employees can significantly improve retention.

Allow Employees the Benefit of Flexibility

In today’s world, where one out of every two individuals is struggling to maintain a healthy work-life balance without compromising growth, flexibility without hampering growth can be a quintessential benefit employees enjoy that doesn’t involve monetary investment from the company’s end.

Mentioned below are some of the ideas you can incorporate, giving employees the benefit of flexibility while hampering the workflow:

  • Encourage a hybrid work culture.
  • Focus on the final outcome instead of counting the hours spent
  • Try to be as flexible as you can
  • Try to understand personal commitments and be flexible without making the employees feel guilty

Conclusion

To conclude with an air of fidelity, it is needless to say that if you are a small budget business striving to improve the retention rate of the employees, you must be employee-centered. Without cutting corners, you have to devise strategies that align with the company’s benefits and employees’ interests.

If you, as an employer, can value human relationships over money in every sphere, employees, too, will tend to follow your footsteps. It will help you build a skilled, motivated, and hooked team: a team that operates on trust and transparency.

Frequently Asked Questions:

  1. What’s the biggest reason new hires quit quickly?

    Misaligned expectations. Clear job previews, training plans, and early check-ins reduce “this isn’t what I signed up for” churn.

  2. How can I compete with higher-paying employers?

    Win on clarity, flexibility, respectful management, predictable scheduling, and growth. Many people leave managers, not jobs.

  3. How long should onboarding last?

    At least 2 to 4 weeks of structured ramp for most roles, with continued coaching through 60 to 90 days.

  4. What’s one retention tactic that’s free?

    Consistent recognition + specific feedback (“You handled that customer issue fast and calmly”) and a weekly 10-minute check-in.

  5. How do I reduce turnover if my schedule changes weekly?

    Publish schedules earlier, avoid last-minute changes, rotate “good shifts” fairly, and let employees swap shifts with guardrails.

Modernize Your Business: 5 Systems to Streamline Operations & Boost Profits in 2026

Modernize Your Business: 5 Systems to Streamline Operations & Boost Profits in 2026

If your day-to-day processes are still on Excel sheets or paper clips, it’s hitting your business in the following three ways, then it is time to modernize your business.

  1. Staff time wasted re-entering and chasing updates manually.
  2. Preventable errors and rework.
  3. Lost revenue from slow follow-ups, payment delays, and stock mistakes.

Your business’s operations get affected more when customer expectations for speed and accuracy rise. And in the era of digital payments and e-commerce, real-time is the new standard. In fact, a report published by the U.S. Chamber of Commerce concludes that 84% of small businesses with advanced tech adoption see increased sales, and 82% of businesses saw profit growth.

Below, we give you an overview of five systems that can help you streamline business operations and boost profitability in 2026.

Modernize Your Business and Increase Profitability

1. Cloud Accounting and Invoicing

Cloud Accounting and Invoicing

Late payments are a direct constraint to growth as it enables small businesses to spend more time chasing the money. In fact, small businesses on average owed $17.5k. An advanced accounting and invoicing system is the core to being on top of your finances. You not only get detailed reports on every aspect of the business, but you also remove manual processes and friction from “delivery” to “getting paid.” And as cloud accounting automatically syncs bank data to your system, you always know your cash flow.

The overall process is simplified with software options like QuickBooks and Xero. They can help generate an invoice and access data from anywhere. You can send invoices, track expenses, and check cash flow in-store or on-the-move on your phone. You can send an invoice via email, and your customer can pay immediately by clicking the pay-by-link option. Customers can select their preferred mode of payment, like credit/debit, ACH, and popular digital wallets, depending on setup, and that’s it. All this reduces the delays that you may have encountered otherwise.

While QuickBooks and Xero are two prominent options, there are still many other great  options out there that may better align with your business. When selecting the right cloud accounting and software options, focus on features that remove steps from your workflow:

  • Automated bank feeds
  • Easy reconciliation support
  • Simple invoicing
  • Clear “unpaid/overdue” visibility
  • Automated payment reminders
  • Integrated payments

2. Customer Relationship Management

Customer Relationship Management

Business runs on relations, and a customer relationship management (CRM) system helps manage those relations. All the customer interactions are documented in CRM, even when you are busy. Things like who the person is, what they asked for, what you promised, what happened, and what the next step is – are all reported in CRM.

CRM often pays back quickly:

  • It manages all the leads and messages in one place. You avoid scattered inboxes and DMs (and missed leads because of those).
  • With all the records in one integrated system, you replace “tribal knowledge” with a shared record. So, processes like follow-ups don’t hinder when someone is out.
  • Customer service turns into a repeatable and consistent process with templates, tasks, and SLAs.

In fact, after adopting CRM, an average business reports a return of $3.10 for every $1 spent on CRM. Implementation quality and adoption by the business do matter in this.  A good CRM implementation is when it becomes the default place where all the sales and services happen:

  • There should be one contact record with all the communication history, tasks, and follow-ups.
  • CRM should have a pipeline: lead -> qualified -> proposal -> closed (won/lost). It will help you evaluate everything in the workflow.
  • A consistent follow-up cadence.

More often, CRM fails when it is worked on like a database, rather than a system. Pick a CRM that supports the actions you do daily, like logging calls/emails, creating tasks, moving deals, and make it the system of record for your pipeline.

3. Integrated Point of Sale and Inventory

Integrated Point of Sale and Inventory

If you sell products, specifically manage physical stock, then you know inventory management is key to business profitability. Overstocking products in low demand ties up your cash until the inventory is sold, and stock-outs lose sales (and customers’ trust). Integrated point-of-sale systems function not only as cash registers but also as tools for managing operations.

An integrated POS connects these together:

  • Every sale deducts inventory correctly.
  • Returns and exchanges restore inventory correctly.
  • Online and in-store channels share availability.
  • Reorder points, low-stock alerts, and counts become part of daily operations.

Inventory can be tracked and adjusted in the admin panel of the POS. It helps you avoid selling more stock than you have and helps identify reorder timing or excess stock. It also unifies online and offline retail stores, including inventory management and order management.

You should moderize the the “truth layer” of inventory first:

  • Define SKUs
  • Do a physical count to reset accuracy
  • Make sure that all the sales channels write to the same inventory numbers
  • Turn on low-stock alerts and choose reorder thresholds

4. Project Management and Team Collaboration

Project Management and Team Collaboration

Work delivery is as important as payments system. Without a system, you can expect delays, miscommunication, and “Who’s doing what?. ” It’s chaos, which leads to more rework, missed deadlines, and manual intervention. It’s disastrous when you have multiple projects, clients, or contractors moving at once.

Coordination problems can cost businesses dearly and, most importantly, waste resources in the process. A study finds that knowledge workers spend about 60% of their time on work about work rather than on skilled work.

Management tools make work visible:

  • Who owns the task?
  • What does “done” mean?
  • When it’s due?
  • What’s blocking it?
  • Where are the files and discussion?

You don’t have to sign up for multiple tools; prevent tool sprawl by picking:

  • A system where you can add, manage, edit, and update tasks.
  • A system that has built-in messaging and email integration for team communication.

5. Automation and AI add-ons

Automation

Automation is the last key to modernizing your business in 2026. When done right, it gives you compounding gains over time. You can start with the basics by automating repetitive processes in your workflow.

  • Automated appointment scheduling: Sync your calendar so that customers can book from your availability and send reminders automatically, right in the system. Scheduling workflows can reduce the back-and-forth emails with the customers, which can sometimes be frustrating when the response time is slow. Automated reminders can help fight that and reduce no-shows.
  • Automated lifecycle emails (welcome series, follow-ups, review requests): Create marketing triggers that trigger targeted emails or actions for contacts. You don’t have to follow up manually and send each time.
  • App-to-app automation (no-code connectors): Choose a platform that doesn’t require manual coding. It can be difficult for small business owners who are not familiar. There are no-code automation platform that connects thousands of apps, which is a practical way to reduce copy/paste work between systems.

Where “basic AI” makes sense for small businesses, AI should be treated as an add-on that reduces response time and admin overhead, with human review where needed.

Customer-facing conversational AI is moving quickly into the mainstream. 85% of customer service leaders plan to explore or pilot customer-facing conversational GenAI solutions in 2025. In customer care specifically, applying generative AI could raise productivity in customer care functions by a sizable share of current function costs (estimated range 30-45%). This is why small businesses are starting with support triage, drafting replies, and knowledge-base retrieval.

To avoid AI-driven mistakes: limit AI to (1) drafts, (2) summaries, (3) routing/classification, and (4) standardized answers sourced from your approved policies and knowledge base. Then sample and review outputs regularly.

A modernization roadmap that won’t break your business

Modernization fails when it becomes a giant “rip-and-replace” project. It succeeds when you sequence upgrades in the order your business feels them: cash flow → customer pipeline → fulfillment/delivery → team execution → automation.

  • Stabilize cash flow first: accounting/invoicing + digital payments + clear receivables process.
  • Stop leads and customers from slipping: implement CRM basics (contacts, pipeline, tasks, follow-ups).
  • Fix stock and selling accuracy (if product-based): integrated POS + inventory counts + alerts.
  • Make delivery reliable: work management + shared communication norms.
  • Automate one repeatable loop at a time: scheduling, welcome emails, lead routing, and invoice reminders.

Conclusion

Modernization in 2026 is less about buying “new software” and more about building a connected operating system for your business—one that captures money faster, protects customer relationships, reduces fulfillment mistakes, and cuts coordination overhead so you can focus on growth.

Frequently Asked Questions

  1. I am doing fine as is. Why is modernizing business important?

    With all the extra effort you will be putting into pushing your business to streamline processes from delivery to getting paid, you could be doing even better. Older systems often hide all the inefficiencies that you are overlooking. You could be losing out on sales because follow-ups are pending, or your staff may be spending an extra 5 hours on bookkeeping that takes 1 hour if it were automated. Modernizing business is about reclaiming time and plugging money leaks with the right tools and systems.

  2. I’m not “tech-savvy,” how can I possibly transition to new software?

    Most software today is user-friendly, and companies also offer tutorials and live support. So you don’t have to go anywhere or contact anyone but the software provider, and you’ll be all set. You can add one system to start with and move from there. 

  3. Won’t new software and subscriptions be expensive?

    Some tools do come with monthly fees, but consider these expenses as an investment in efficiency. And some are quite affordable too. Say, a good cloud accounting software costs $20-$40 per month but saves 10 hours of manual work – it pays for itself. Plus, there are free versions of many tools that you can start

  4. How do I prioritize which systems to modernize first?

    Start where you see the biggest bottlenecks. If managing sales leads or customer follow-up is not good, a CRM might be a priority. If cash flow is what you think requires immediate attention, then accounting/invoicing first.

Affirm

Affirm Expands Buy Now, Pay Later Options to Rent Payments

Through a pilot program in partnership with Esusu, Affirm is introducing Buy Now Pay Later options for rent payments. Eligible tenants will be able to split their monthly rent into bi-weekly payments at 0% APR.

Esusu lets renters report their on-time rental payments to major credit bureaus, which can help them build credit in the process.

Key Takeaways

  • Affirm, in partnership with Esusu, is testing BNPL for rent. Initially, the company plans a small rollout to a limited group of users before launching it in the open market.
  • Eligible renters can divide the monthly rent into two bi-weekly payments. It will be a huge advantage for renters: First, they don’t have to pay a single lump sum at no extra cost, and second, on-time rental payments can help renters build their credit.
  • Affirm has positioned bi-weekly installment payment plans as a budgeting tool for housing.

Affirm Expands Buy-Now-Pay-Later for Rent with Esusu, Betting Biweekly 0% Loans Can Fit Paychecks Without Trapping Renters in Debt

Affirm Expands Buy-Now-Pay-Later for Rent

According to recent reports, Affirm is testing buy-now, pay-later services for rent payments. Approved users will have the option to split rent into two equal payments, which they can pay bi-weekly or every two weeks. The pilot is run through Esusu and is available for properties and landlords participating in Esusu’s network in selected areas where tenants live, and where the building is enrolled. Affirm has yet to confirm a plan for a wide public rollout.

Affirm says that the BNPL payment option will have 0% APR and is designed to be simple and predictable. According to an Affirm spokesperson, renters can use the BNPL option at zero late fees, no compounding interest, and no hidden fees. The company underwrites every application individually and approves only those tenants it believes can responsibly afford rental payments.

Esusu’s underlying setup provides a structure and limits how the product can be used by the renters. Tenants can apply for one loan in a month and must reapply each month if they want to keep splitting the rent.

The rent amount is accessed directly from the property manager’s or landlord’s rental records inside the property system, and it cannot be edited by the tenant. This will act as a safeguard to reduce disputes and prevent over-borrowing beyond what is actually required. Plus, the funds can be used only for paying rent through Esusu’s platform, not for housing expenses like utilities, deposits, etc.

After the tenant application is approved and confirmed, funds are sent directly to the landlord’s account, and the tenant pays the amount in two scheduled installments in a bi-weekly cadence. Repayment is tied to the tenant’s bank account or debit payment method, so they have to maintain a cash balance for withdrawal dates.

Esusu and Affirm rent payment options

Though not yet confirmed in reports, there is an important cost consideration. Access to Esusu and Affirm rent payment options may require a paid Esusu subscription. Reportedly, Esusu offers two plans:

  • Plus: $35 per month
  • Premium: $50 per month

Reports suggest that Affirm is positioning buy-now, pay-later as zero interest and zero fees for the pilot, and that any compensation may come from the fees charged to the landlords.

Some argue that the pitch fits how most people get paid. The company targets tenants who receive wages every two weeks and struggle with one large lump sum payment at the start of the month. Splitting the rent payment into two installments helps smooth cash flow without interest.

While others argue the fact that rent is not a discretionary purchase. You have to pay rent every month, and it’s a large chunk of your paycheck. Falling behind will trigger late charges from landlords, lease violations, or eviction risk. Rolling cycle is another issue. If someone splits the rent in two this month, but then faces an emergency or a lower than expected paycheck.  They could be repaying the prior rent installment while a new month’s rent comes due.

Even at 0% APR, this overlap can squeeze budgets and increase the chance of missing either the installment or the next rent payment.

Critics have argued that this may “normalize” borrowing even for essentials. Even unaffordable bills can feel manageable in the moment, which more often than not shatters your finances.

Consumer advocates have also raised concerns about normalizing borrowing for essentials. The argument is that installment products can make unaffordable bills feel manageable in the moment, while quietly shifting stress into the next pay period.

That risk rises if renters use multiple installment products at once for groceries, utilities, or other recurring needs, because each one may look small, but together they can consume large chunks of future paychecks.

Affirm’s rent pilot also matters because of scale. Smaller players and other payment firms already offer rent-splitting or rent-by-installment models, but Affirm is a major name in buy-now-pay-later, so a successful pilot could accelerate the trend. That matters for regulators, because rent BNPL expands the category from retail transactions into an essential monthly obligation where harm can be more severe.

Rent costs have risen sharply over the last several years, and services that let renters pay rent in parts often charge subscription fees or transaction fees. Some renters already pay rent by credit card and absorb processing charges that can add up quickly. That’s where a truly fee-free, 0% option could be attractive, but only if it does not come bundled with separate platform subscriptions or indirect costs that change the effective price.

Conclusion

For renters, the decision comes down to math and timing. A bi-weekly split can help when cash flow is steady, but it becomes dangerous when income is irregular. The safest use case is when the renter already has the money for the month’s rent but wants to match payment dates to paychecks.

Financially risky use case is when the tenant needs the split because they cannot cover rent otherwise, because that turns a budgeting tool into a debt bridge that must be rebuilt every month.

Frequently Asked Questions

  1. How does Affirm’s rent installment plan work?

    In the pilot program, Affirm plans to offer bi-weekly BNPL payment options. The total rent amount will be divided into two equal parts, paid every two weeks. At 0% APR, Affirm promises tenants will pay zero fees for this service.

  2. Who is eligible, and do I have to apply?

    This pilot will roll out in phases. Initially, it is only available to tenants in certain areas or buildings that have joined the program. Eligible renters would have to apply through Affirm, and Affirm will underwrite each application individually after performing a soft credit check.

  3. Does this cost extra or charge interest?

    No, at least not in the pilot program. Affirm has confirmed there won’t be any interest, late fees, or other additional fees. Affirm likely makes money by charging the property manager or via Esusu a small fee for facilitating the transaction.

  4. What are the advantages of using BNPL for rent?

    This could be helpful for tenants living paycheck to paycheck, which can be a helpful cash flow tool. Many people get paid bi-weekly, so having half the rent come out of each paycheck might be easier than paying a lump sum once a month. Plus, the on-time payments are reported to credit bureaus, which can help build your credit.

niche SEO strategies

Niche SEO Strategies for Small Businesses That Deliver Fast Results 

Small businesses in saturated markets are often faced with cutthroat competition online. With the advent of websites offering countless products and each one fighting tooth and nail for every click, it has become really hard to rank in the top spot (or even rank at all). 

If you are a small business, it becomes tougher as you are also competing with large businesses backed by teams of marketing professionals. Still, it’s not like you don’t stand a chance here. With a tailored niche SEO strategy, you can make a significant impact and, along the way, can potentially save up to 61% on marketing costs.  

Why Niche SEO Strategies Are Critical for Small Businesses? 

best seo strategy for small businesses

Search Engine Optimization, or SEO, is one of the most viable ways for a small business to get noticed online. It’s a significantly better and cheaper option than PPC ads. SEO is valuable in the long-term as well; it’s a digital asset that won’t stop working when you stop paying. On average, PPC ads can cost a business $5,000 to $10,000 per month, while average SEO can cost as little as $500 monthly, and it’s sustainable.  

Why SEO matters the most is because it lets even a startup rank alongside (or above) an industry giant when executed well. Targeting a niche is the most efficient way to achieve better, faster SEO results. When you find a niche to focus on, high-intent keywords and content that others may have missed.   

Smart and Result-Driven Niche SEO Strategies for Small Businesses 

SEO strategy for your business

1. Focus on Long-Tail, Low-Competition Keywords 

To quickly get SEO traction, you can target long-tail keywords as they are less competitive. A long-tail keyword indicates a specific intent. A single term like “Plumber” can be very competitive, but “emergency plumber in Newark 24/7” is a long-tail search that may be lower in search volume, though it can signal a ready-to-convert customer.  

Conduct keyword research that focuses on your specific products or services, and add local qualifiers or niche descriptors. You can use tools like Google Keyword Planner or Ahrefs. These tools can help you find the opportunities quickly. Search and prioritize keywords that are relevant to your offerings but aren’t dominated by major players in the market. These terms can be specific, but they can help you rank quickly.  

Here’s how to find niche long-tail and low competition keywords and implement them: 

  • Make a list of the products and services you offer. Write down the core problem you are solving with those products/services.  
  • Open a keyword research tool and search for the exact phrases people search for online that are related to your offerings.  
  • Look for specific search terms with strong intent that may prompt a quick action from the user to buy or inquire. It could be “best vegan bakery in Denver” or “Downtown Newark retail spaces for lease.” 
  • Build a landing page or a blog post around these long-tail keywords.  

2. Optimize Your Google Business Profile for Local Visibility 

If you serve a local area, having a Google Business Profile can help generate immediate interest in your business. It’s free and takes a few minutes to optimize your GBP. Setting your Google Business Profile puts you in the Google Maps and local search results. It showcases your business address, your working hours, customer reviews, and contact options directly on the page.  

So, if someone searches for a ‘local Thai restaurant near me’ and you happen to rank for that keyword, your GBP profile will appear on the right side of the screen with all your information, alongside other results on the left. 

You can claim your profile from business.google.com/add or by searching your business on Google Maps and then selecting “Claim this business.” The following process requires the submission of crucial details to verify your business by verifying your business number and email, and then submitting the “management proof.” You can claim the profile if it’s wrongfully claimed by someone else by submitting the proof.  

During the setup, optimize your Google Business Profile, you should add updated photos of your business, add the correct business category, update the correct opening hours, contact information, and a detailed description of your services with keywords added naturally. The more “complete” your profile, the better. 

Bonus tip: You can encourage your customers to write honest reviews on your Google profile. You can do that by sharing QRs or reminding them via email. You must further engage by responding professionally (even to some critical ones).  

Try to solve the problems rather than deflecting or arguing with someone, as it causes a worse impact. Reviews build trust, and 17% of SEO experts claim that it is the most important ranking factor for the local map pack. Google’s own guidelines advise businesses to remind happy customers to post reviews and to reply to them as a way to build credibility.  

3. Leverage Niche Directories and Citations 

Directory websites like Yelp, Zillow, Yellow Pages, Angi, and TripAdvisor, among many other industry-specific listings sites, often rank at the top in search results for local services. If your business is not listed in a popular directory that’s relevant to your niche, then you are missing out on second-hand search traffic and visits.  

Getting your business listed in these directories is usually as simple as creating your Google Business Profile, if not simpler. Even if your website doesn’t have a prominent ranking, customers would still be able to find you through these high-ranking intermediary sites. 

You can start by searching on Google “[your services] in [city]” and note which directory sites appear on the top results. Filter out the ones that are not related to your niche. Sign up and create a complete profile. Again, try to add as much information as you can with the keywords integrated in the content naturally. Include contact information, website link (important), location, and information about your business. Many of these directories add a backlink to your website, which is beneficial for SEO.  

4. Fix Technical Issues and Improve Site Speed 

Low performance, 404 errors, broken backlinks, and poor mobile usability, among many others, are all technical SEO issues that can harm your website’s ranking and increase the bounce rate. You can identify these issues by auditing your website using multiple tools like Google Search Console, Screaming Frog, Ahrefs Webmaster Tools, etc. After identifying these issues, you can remove all these negative factors hindering your site’s ranking one by one.  

Website speed is one of the most common issues that can dip your ranking because 83% of users expect a page to load in 3 seconds or less before “backing out.” So, Google thinks your website might not be fulfilling what the users actually want. To fix website performance, you can: 

  • Compress or resize all large image files 
  • “Clean” the website’s CSS and JavaScript code 
  • Enable browser caching 
  • Remove unnecessary 301 or 302 redirects  
  • Optimize responsiveness for every website page for mobile, tablet, and computer/laptop 

If your website is small, then it shouldn’t take more than a few days (and that’s a stretch). If your website is complex, with hundreds of pages, you may require professional help, and it will take at least a few weeks to be fully optimized.  

Apart from these issues, fixing broken links should be on your priority list as well. Run a complete website audit and filter out all 404 errors, broken internal links, missing meta titles or descriptions, and duplicate content. Clean these errors by reinstating 404 links, fixing broken links, adding missing meta tags, and removing duplicate content. 

5. Create Targeted Content that Satisfies User Intent 

Content is what actually captures specific user queries and converts them into customers. You should have a dedicated page or posts on your website for all the top services and topics your customers are searching online. The content should be clean, thorough, and filled with valuable information (with naturally integrated high-intent keywords) that users are actually looking for. If people are searching for a particular service you offer but you haven’t made a page about it, you’re unlikely to rank. Google will instead show a page that directly addresses that service.  

Fill these pages with detailed information related to the search query/keyword, and answers that niche customers care about. This is where you can outshine larger competitors. You can tailor your content to your niche audience’s precise questions. Research what matters to your potential customers. This could be specific brand names, particular features, local considerations, or uncommon use cases.  

Then, include that info prominently on your pages, such as listing all the brands you service, the exact neighborhoods you cover, or specialized expertise you have. So, when someone searches for those niche details, your site is the one that directly addresses their query, increasing your relevance in Google’s eyes and leading to faster rankings for those specific searches. And don’t forget to look for content gaps in your niche that you can fill. If your competitors have overlooked certain sub-topics or questions, create high-quality content on those.  

Conclusion 

In the end, all of these strategies depend on your focus and execution. They are white-hat SEO strategies that will build a solid foundation for your SEO efforts. Every action is focused on reaching your ideal customers efficiently. This focus is what delivers faster results. Stay data-driven and keep refining your approach as you see what works. Over time, the quick wins will compound into sustained growth.  

Frequently Asked Questions 

What is niche SEO, and how is it different from regular SEO? 

Niche SEO targets a specific group, service, or location instead of trying to rank for general terms. Here, small businesses target long-tail and intent-driven searches that are easier to rank for and more likely to convert into customers. 

How long does it take to see results from niche SEO? 

Many small businesses can see early improvements within a few weeks. Especially when targeting low-competition keywords and optimizing local profiles. Strong, consistent results typically build over a few months as content, technical fixes, and backlinks begin to work together. 

Do small businesses really need SEO if they already use paid ads? 

Yes, absolutely. Paid ads stop generating traffic once you stop spending, while SEO continues to bring organic traffic over time. It’s beneficial in the long run.  

What are the most important niche SEO actions for quick results? 

Targeting long-tail keywords, optimizing your Google Business Profile, listing your business in niche directories, fixing technical website issues, and creating targeted service pages can deliver faster results than broad, competitive SEO tactics. 

Can I handle niche SEO myself or should I hire a professional? 

Basic steps like keyword research, content creation, and Google Business Profile optimization can be done in-house. However, if your website has technical issues, hundreds of pages, or strong competition, working with an SEO professional can speed up results and prevent costly mistakes. 

Fundraising Strategies

Maximize Donations: 7 Tech-Savvy Fundraising Strategies for Nonprofits

Most sectors today are taking significant technological leaps to optimize their workflows and streamline their processes; nonprofits should, too. If you run a nonprofit and are finding ways to make your organization more tech-savvy, these 7 fundraising strategies below will help you.

Tech-Savvy Fundraising Strategies For Nonprofits To Maximize Donations

1. Centralize Your Organization’s Workflow in a Donor Management System

Centralize Your Organization’s Workflow

If you are still juggling donors’ data in spreadsheets, you are missing out on a lot. A customer relationship management (CRM) system made specifically for nonprofits is the most important tool for tech-savvy fundraising. Today’s cloud-based software helps you store your complete donor database and access it in real time.

This donor database contains invaluable information that can help fundraising appeals be more effective and personal, but not without a system. With donation management software, you can create donor profiles, which include contact info, donation history, event attendance, affiliations, interests, and past interactions.

You can segment this data into groups based on common traits such as average gift size, location, preferred giving channel, preferred payment method, etc., and customize your outreach accordingly. Donor management software not only streamlines day-to-day manual operations but also helps nonprofits channel their focus and resources, backed by data.

2. Embrace Mobile Giving and Text-to-Donate Tools

In North America, 45% of online donations are made via mobile devices, and 53% of all nonprofit website visits are on mobile. The Text-to-Donate tool helps achieve an open rate of up to 99%, with 90% of users reading messages within the first three minutes. These statistics show that today, more and more donors prefer mobile devices. Desktops remain prevalent, but we can’t ignore a large, growing base of mobile device users.

You must test the mobile responsiveness of the entire website and its forms. It should be easy to navigate and have a smooth sign-up process. If the forms are hard to locate or difficult to complete on a mobile device, donors may abandon the process. Keep the forms short and limit required fields to what’s necessary at first contact; you can gather more information later in the donation process.

You can also add standard donation amounts (e.g., $50, $100, $200, $500) or custom options so users can quickly check the preferred amount (or customize). Adding recurring payments is beneficial at this stage for donors who want to make continued contributions.

Text-to-Donate is another tool for targeting mobile users. With this tool, a supporter can send a keyword such as “GIVE” and/or a donation amount to your number, triggering an immediate automated reply with a confirmation or a secure link to process and confirm the donation. If the user is donating for the first time via text, they’ll be asked to provide basic details such as name and payment information. Once confirmed, the details are submitted, and the donation is processed and confirmed by text.

The entire process takes only 2-3 minutes and is straightforward if the donor chooses to donate directly, without consultation or hassle. Text-to-Donate is popular among younger users, who prefer mobile devices for most transactions.

Nonprofits can set up a Text-to-Donation campaign code or keyword by partnering with a text-giving software provider. Once set, nonprofits can market it on social channels, highlighting the campaign’s number and keyword. Text-to-Donation has proven effective for launching campaigns. The Red Cross’s “Text HAITI” campaign is one popular example. After the 2010 earthquake, this Text-to-Donation campaign helped raised million through small donations.

3. Leverage Social Media Campaigns to Boost Donations

Leverage Social Media Campaigns

Facebook and Instagram have 3 billion monthly active users (MAU); X has 561 million. Social media campaigns are among the most effective ways to build a cohesive community and drive donations.

These channels can help nonprofits reach an untapped audience from diverse places, backgrounds, and cultures. With a social media campaign, you do more than just ask for money; you tell a story, ignite conversations between different groups, and encourage supporters to share content.

To leverage social media campaigns effectively, here are some strategies to follow:

  • You must develop a cohesive brand and hashtag so supporters can rally around a common theme. (And, yes, hashtags are still relevant for social media campaigns in 2026).
  • Offer custom Facebook profile frames and Snapchat filters to boost visibility.
  • Throughout the campaign, you must post regularly on social media. You can post updates on specific cases, celebrate milestones, and publicly thank or shout out to top fundraisers or donors.
  • Prompt the followers to share and spread the word. Give them shareable content like infographics, testimonials, or a real funding story that they can post on their own profiles. User-generated content greatly amplifies your reach.
  • Include social sharing buttons on your donation pages or emails, and consider adding a prewritten message or tag to make it seamless for donors to share their support.

You should plan to add bite-sized videos to your content plan. Nonprofits often create short videos highlighting their mission or showing donor impact, then encourage supporters to share. Video content is more impactful than written content or a graphic – it creates a sense of one-on-one conversation, which inspires more donations.

4. Utilize Data Analytics to Drive Decisions

A successful fundraising campaign is about analyzing and optimizing it based on data. You have a wealth of data at your disposal. From donor demographics to giving patterns, email open rates, website traffic, and even preferred payment options, you can get an insight into every element of your campaign.

Before any campaign, you should set clear goals and key performance indicators that will define the success of the campaign. Popular nonprofit KPIs include:

  • Total Dollars Raised
  • Average Donation Size
  • Donor Acquisition Rate
  • Donor Retention Rate
  • Event Attendance
  • Number of Peer-to-Peer Fundraisers

You should review these reports in short intervals by downloading the latest ones from CRM, the fundraising platform, and marketing tools to see how donors are engaging. Monitor which channels pulls most donations. Use the findings to reallocate resources to high-performing tactics and to discontinue underperforming tactics.

5. Host Virtual Fundraising Events

Host Virtual Fundraising Events

In recent years, especially since the COVID-19 pandemic, virtual events have become a cornerstone of fundraising. These online events allow you to reach an audience far beyond your borders, all at a fraction of the cost of in-person galas. A virtual event is more feasible; you don’t have to worry about last-minute venue cancellation, travel logistics, or capacity limits. Plus, with more people joining, your donor pool expands.

Common examples of virtual events:

  • Online auctions
  • Live-streamed concerts or rallies
  • Virtual galas
  • Web-based peer-to-peer campaigns
  • Crowdfunding telethons

Another popular approach is to livestream your event. If you’re holding an in-person fundraiser, consider streaming parts of it on Facebook Live, YouTube, or Zoom so supporters who can’t attend in person can still engage and donate online. During the livestream, encourage virtual attendees to comment and ask questions, and have your team respond in real time to keep the audience involved.

You can include on-screen donation links or text-to-give instructions so viewers can contribute seamlessly. If you see a lot of success with a livestreamed event, you might even add fully digital events to your calendar in the future.

The intricacies of a virtual event are quite different from those of a physical event. To keep everything balanced and avoid last-minute hiccups, follow these tips:

  • Build an agenda that includes interactive elements (Q&As, polls, donor shout-outs).
  • Test your technology beforehand to avoid glitches during the live event.
  • Choose the right platform. It could be a webinar tool, a streaming service, or a specialized virtual event platform, but ensure it can securely process online donations.
  • Engage the audience with compelling content, such as a live testimonial from someone your organization helped or a behind-the-scenes tour.
  • And don’t forget post-event follow-up: send a thank-you email to all attendees (with highlights or a recap video) and invite them to stay involved.
  • Just like an in-person event, a prompt thank-you and summary can turn one-time participants into long-term supporters.

6. Encourage Peer-to-Peer Fundraising

P2P fundraising is a strategy where you encourage your supporters to create their own mini campaigns that they can share with their close ones to solicit donations on behalf of your nonprofit organization. This web of connections multiplies your reach and helps you get into the networks that you couldn’t have tapped otherwise.

Nonprofits can select a central campaign or an event to launch an online platform for existing supporters, enabling them to create a personal funding page. These pages often include each fundraiser’s story (“why I care about this cause”), a fundraising goal, and a tracker. Your supporters then reach out via email and social media to ask their contacts to donate to their personal pages.

A campaign manager’s role here is to equip the volunteers with the right tools. Offer branded graphics, template posts or emails, a clear hashtag to unify the campaign, and regular updates on progress. Shareable images and talking points will make it easy for them to advocate for it on social media and beyond.

7. Automate and Personalize Your Email Outreach

Automate and Personalize Your Email Outreach

Email still is one of the most effective marketing channels for nonprofit fundraising and donor communications. That’s why nonprofits should automate and use personalization tools to maximize the overall impact.

Sending the right message at the right time without manual intervention helps you maintain consistent donor engagement and frees up staff time. Many donor CRM systems or email marketing platforms allow you to create automated email series and templates. Automation also covers scheduled communications such as monthly newsletters, event invitations, and membership renewal reminders.

Begin by segmenting your email list. Rather than sending generic blasts, group donors by relevant criteria (age, location, past giving history, program interest, etc.) so you can craft messages that resonate with each segment. Many modern email tools integrate with your CRM to pull these segments automatically and even merge in personal details (like name, donation amount, or past activities) to customize each message. Aim for a donor-centric tone – use “you” more than “we” in your writing, showing donors the role they play in your mission. Also, keep the reading level accessible (around 6th-8th grade) to ensure clarity and impact.

Conclusion

Fundraising today is not only about collecting the cash, but it’s more about the value you offer to the donors. Technologically, the world is moving at a rapid pace; therefore, it’s essential for nonprofits to keep up. Integrating new technology creates greater value and a broader scope for the cause.

GameStop Store Closure

GameStop Plans to Shut Nearly 500 U.S. Stores as Part of Retail Optimization Strategy

In another wave of store closures, GameStop plans to close hundreds of its U.S. stores this month. According to reports, approximately 430 to 470 stores will close as part of the “retail optimization” push. Stores in Illinois, Ohio, Kansas, New York, Connecticut, Kentucky, and Minnesota, among others, may be a part of this move.

Key Takeaways
  • After closing almost 1000 stores worldwide last year, GameStop is planning to shut around 470 stores across 40+ states this month.
  • This January wave could remove about 1 in 5 U.S. stores.
  • In Q3, collectibles sales hit 31.2% year-over-year as GameStop leans into higher-margin categories.

GameStop Accelerates Store Closures as Physical Retail Shrinks

Store Closures

GameStop is starting this year with a fresh wave of store closures. Media reports indicate that the number of stores the company plans to close this month ranges from 430 to 470 across more than 40 states. Reports of store closures made headlines just before the end of its FY2025 financial year (on January 31, 2026). Reportedly, the company has already informed the regulators that it expects to close a “significant number of stores” during that fiscal year.

There are no official reports coming in from GameStop about the store closure, so most of the counts are compiled from the company’s store locator and local signage. As mentioned, this wasn’t the first move to “tidy up” underperforming stores; it’s been a few years in the making, though the pace of closures is increasing.

This “review” is ongoing, with closures identified based on factors such as market conditions and individual store performance.

The Shift to Digital Is Forcing a Smaller Store Footprint

Today, game sales are shifting from physical retail to digital channels, with users increasingly opting for digital downloads, subscriptions, and streaming. A network of small-format game stores made sense when the physical discs were the default. Now, it’s hard to justify a network of physical game stores when consumers can get more than what they care for on their console dashboard.

GameStop’s new strategy is to focus more on categories that still benefit from browsing, impulse buying, and in-person services, such as collectibles and trading-card-adjacent products. It plans to maintain trade-ins and pre-owned inventory cycles to support margins. In Q3 fiscal 2025, collectibles rose to 31.2% of net sales (up from 19.9% a year earlier).

In its annual report, the company highlighted a collaboration with PSA (Professional Sports Authenticator) that offers autograph authentication and trading-card grading through select GameStop stores.

Earnings, Cost Cuts, and Investor Expectations Behind the GameStop Store Closure

GameStop

In Q3 ended November 1, 2025, GameStop reported net sales of $821.0 million (down from $860.3 million a year earlier). The operating income reported was $41.3 million, and net income was $77.1 million. Store closures will help reduce costs by lowering lease costs, labor hours, and inventory levels in low-traffic locations.

There’s also an incentives narrative alongside the operational one. On January 7, GameStop disclosed a long-term, performance-based stock option award for CEO Ryan Cohen. It was a 171.5 million options priced at $20.66 that only vest if GameStop hits aggressive milestones, including a $100 billion market capitalization and $10 billion in cumulative EBITDA. According to reports, shareholders are expected to vote on the plan at a special meeting in March or April 2026.

From a commercial real estate credit perspective, the wave may be more nuisance than crisis: Trepp found GameStop tenancy exposure in 25 active CMBS loans (29 properties) and characterized the closures as more of a “leasing event” than a widespread loan-performance issue.

Complete List of GameStop Store Closures in 2026

While there is currently no official list of store closures from GameStop, we have compiled this list based on multiple reports and GameStop’s Store Locator tool. You can confirm if your local shop is on the store list here; stores marked for closure will appear as “Closed.”

Site / CenterStreet Address
River Ridge | Birmingham, AL4507 Riverview Pkwy
Hartselle Plaza | Hartselle, AL1199 Highway 31 NW
Airport Boulevard Center | Mobile, AL3691 Airport Blvd
Gateway Commons | Opelika, AL3000 Pepperell Pkwy
Troy Plaza | Troy, AL1410 Highway 231 S
Eagle Mountain Center | Batesville, AR17 Eagle Mountain Blvd
Mabelvale Plaza | Little Rock, AR10215 Mabelvale Plaza Drive
Service Road West Memphis | West Memphis, AR65 S. Service Road
Bullhead City Shopping Center | Bullhead City, AZ2840 Highway 95
Woodlands Village | Flagstaff, AZ2700 S. Woodlands Village
Shops at Lake Havasu | Lake Havasu, AZ5601 Highway 95 N
Superstition Springs Mall | Mesa, AZ6555 E. Southern Avenue
Desert Sky Esplanade | Phoenix, AZ7515 W. Encanto Boulevard
Happy Valley Towne Center | Phoenix, AZ2501 W. Happy Valley Road
Maryvale Plaza | Phoenix, AZ5215 W. Indian School Road
Village Plaza | Phoenix, AZ12611 N. Tatum Boulevard
Campbell Plaza | Tucson, AZ2910 N. Campbell Avenue
Eastpointe Marketplace | Tucson, AZ6970 E. 22nd Street
Willow Creek S/C | Auburn, CA2799 Grass Valley Highway
Panama Ln Bakersfield | Bakersfield, CA2200 Panama Lane
Bell Gardens Marketplace | Bell, CA6939 Eastern Avenue
Topanga Plaza Mall | Canoga Park, CA6600 Topanga Canyon Boulevard
Brown Ranch Market | Capitola, CA2555 Clares Street
Coachella Gateway | Coachella, CA49255 Grapefruit Boulevard
Gateway Towne Center | Compton, CA200 Towne Center Drive
Corona Crossing | Corona, CA2620 Tuscany Street
Venice and Overland | Culver City, CA3855 Overland Avenue
Davis Second Street | Davis, CA4625 2nd Street
BridgeCourt Emeryville | Emeryville, CA3980 Hollis Street
Escondido Promenade | Escondido, CA1250 Auto Park Way
First and Shields | Fresno, CA3235 N. 1st Street
Manhattan and Crenshaw | Gardena, CA15900 Crenshaw Boulevard
Pacheco Pass | Gilroy, CA890 Renz Lane
Skywest Commons | Hayward, CA1159 W. A Street
Century Boulevard West | Inglewood, CA3550 W. Century Boulevard
Marketplace at Hollywood Park | Inglewood, CA3351 W. Century Boulevard
Eastside Town Center | Lancaster, CA44421 20th St E.
Lemon Grove Shopping Center | Lemon Grove, CA7048 Broadway
Vintner Square | Livermore, CA1418 First Street
Madera Commons | Madera, CA2180 W. Cleveland Avenue
Mission Viejo Mall | Mission Viejo, CA236 The Shops At Mission Viejo
Las Plumas Plaza | Oroville, CA1124 Oro Dam Boulevard
South Sunrise Way | Palm Springs, CA425 S. Sunrise Way
The Marketplace Palmdale | Palmdale, CA39450 10th Street W
Washington Square | Petaluma, CA365 S. McDowell Boulevard
Pleasant Hill Shopping Center | Pleasant Hill, CA2360 Monument Boulevard
Stoneridge Mall | Pleasanton, CA1384 Stoneridge Mall Road
Porterville Marketplace | Porterville, CA1276 W. Henderson Avenue
Woodside Central | Redwood City, CA2527 El Camino Real
Rohnert Plaza | Rohnert Park, CA4645 Redwood Drive
Folsom Boulevard | Sacramento, CA1420 65th Street
Meadowview and Freeport | Sacramento, CA1441 Meadowview Road
Tanforan | San Bruno, CA1150 El Camino Real
Loma Square | San Diego, CA3357 Rosecrans Street
Workman Street | San Fernando, CA801 S. Workman Street
Westgate Mall | San Jose, CA1546 Saratoga Avenue
Fashion Faire Place | San Leandro, CA15100 Hesperian Boulevard
Park Plaza | San Pedro, CA980 N. Western Avenue
Gateway Plaza | Santa Fe Springs, CA10635 Carmenita Road
Santa Rosa Plaza Mall | Santa Rosa, CA1029 Santa Rosa Plaza
Garden Vineyard | Selma, CA3352 Floral Avenue
Spring Valley Shopping Center | Spring Valley, CA8626 Jamacha Boulevard
Lower Sacramento Center | Stockton, CA7910 Lower Sacramento Road
Patomac Plaza | Van Nuys, CA6800 Balboa Boulevard
Pacific View Ventura Mall | Ventura, CA3301 E. Main Street
Main Street Watsonville | Watsonville, CA1441 Main Street
Yolo Polo Plaza | Woodland, CA1780 E. Main Street
Yuba City Marketplace | Yuba City, CA1070 Harter Parkway
Hoffman Heights | Aurora, CO757 Peoria Street
Quincy Place Shops | Aurora, CO16891 E. Quincy Avenue
Flatiron Crossing Mall | Broomfield, CO1 W. Flatiron Crossing Drive
The Citadel Mall | Colorado Springs, CO750 Citadel Drive
Front Range Village | Fort Collins, CO2842 Council Tree Avenue
Magnolia Street Site | Fort Collins, CO1275 E. Magnolia Street
Denver Avenue Location | Loveland, CO1389 Denver Avenue
Enfield Square Mall | Enfield, CT90 Elm Street
Crossroads at Lisbon | Lisbon, CT193 River Road
Newington Shopping Center | Newington, CT2997 Berlin Turnpike
Stratford Square | Stratford, CT411 Barnum Avenue
Brass Mills Mall | Waterbury, CT495 Union Street
Governors Square | Bear, DE1015 Governors Place
Dover Mall Food Court | Dover, DE3084 Dover Mall
Kirkwood Plaza | Wilmington, DE4345 Kirkwood Highway
Clearwater Mall | Clearwater, FL2723 Gulf to Bay Boulevard
Maplewood Plaza | Coral Springs, FL1158 N. University Drive
Gibbs Plaza | Deland, FL1697 N. Woodland Boulevard
Shoppes of East Deltona | Deltona, FL121 Howland Boulevard
Island Palm Shoppes | Destin, FL16055 Emerald Coast Parkway
Cypress Woods | Fort Myers, FL9390 6 Mile Cypress Parkway
Gulf Coast Town Center | Fort Myers, FL10021 Gulf Center Drive
Lem Turner Road | Jacksonville, FL12001 Lem Turner Road
Lantana Plaza | Lake Worth, FL5780 S. Jog Road
US Highway 441 Leesburg | Leesburg, FL10300 US Highway 441
Lakewood Shopping Center | Margate, FL5499 W. Atlantic Boulevard
Aventura Mall EB Games | Miami, FL19575 Biscayne Boulevard
Plantation Crossing | Middleburg, FL1545 Branan Field Road
Church Avenue Location | Mulberry, FL6751 N. Church Avenue
Market Center | Naples, FL9960 Business Circle
Ocoee Commons | Ocoee, FL10576 W. Colonial Drive
Lake Fredrica Shopping Center | Orlando, FL3916 S. Semoran Boulevard
Palatka Center | Palatka, FL850 S. Moody Road
Creighton Commons | Pensacola, FL2620 Creighton Road
US Highway 19 North | Port Richey, FL8605 US Highway 19 N.
Seminole Center | Sanford, FL3715 S. Orlando Drive
Lakeshore Mall | Sebring, FL901 US 27 North
178th Place Site | Summerfield, FL11275 SE 178th Place
Sawgrass Mills Mall | Sunrise, FL12801 W. Sunrise Boulevard
Citrus Park Shopping Center | Tampa, FL8502 Citrus Park Drive
North Point Mall | Alpharetta, GA1198 North Point Circle
Chamblee Village | Atlanta, GA1841 Chamblee Tucker Road
Howell Mill Corridor | Atlanta, GA1801 Howell Mill Road NW
Lenox Square Mall | Atlanta, GA3393 Peachtree Road NE
Southpointe Plaza | Augusta, GA3209 Deans Bridge Road
Shops at Main Street | Cartersville, GA455 Cherokee Place
Peachtree Mall | Columbus, GA3131 Manchester Expressway
Cumming Marketplace | Cumming, GA1060 Market Place Boulevard
Dublin Commons | Dublin, GA2421 Highway 80 West
Hartwell Station | Hartwell, GA115 Walmart Drive
Bill Gardner Parkway | Locust Grove, GA4959 Bill Gardner Way
McDonough Square | McDonough, GA1144 Highway 20 W.
Pharrs Village | Snellville, GA1830 Scenic Highway N
Stone Mountain Festival | Stone Mountain, GA1925 Rockbridge Road
Cofer Crossing | Tucker, GA4363 Lawrenceville Highway
East Franklin Road | Nampa, ID5681 E. Franklin Road
Plaza at Post Falls | Post Falls, ID710 N. Cecil Road
Rohlwing Road | Addison, IL1074 N. Rohlwing Road
Alton Corners | Alton, IL317 Homer Adams Parkway
Cermak and Western | Chicago, IL2336 W. Cermak Road
Gateway Center | Chicago, IL1751 W. Howard Street
Cicero Marketplace | Cicero, IL3017 S. Cicero Avenue
Decatur Marketplace | Decatur, IL4641 E. Maryland Street
Northland Plaza | Dekalb, IL2564 Sycamore Road
Randall Square | Geneva, IL1492 S. Randall Road
Quarry Outlot | Hodgkins, IL9404 Joliet Road
Park Palace Plaza | Homewood, IL17925 Halsted Street
Jefferson Street Site | Joliet, IL2410 W. Jefferson Street
Town Center West | McHenry, IL2445 N. Richmond Road
New Lenox Retail Center | New Lenox, IL2344 E. Lincoln Highway
Lakeview Plaza | Orland Park, IL15864 S. LaGrange Road
Mallard Creek Shopping Center | Round Lake Beach, IL716 E. Rollins Road
Joliet Commons | Shorewood, IL1530 IL Route 59
South Elgin Commons | South Elgin, IL478 Randall Road
Tinley Park Plaza | Tinley Park, IL16205 Harlem Avenue
Clay Terrace | Carmel, IN14405 Clay Terrace Boulevard
Evansville Pavilion | Evansville, IN6401 E. Lloyd Expressway
Greenfield Crossing | Greenfield, IN1905 Melody Lane
College Park | Indianapolis, IN3269 W. 86th Street
North Street Location | Kendallville, IN2517 E. North Street
80th Avenue Site | Merrillville, IN2623 E. 80th Avenue
Calumet Center | Munster, IN7971 Calumet Avenue
South State Road 3 | New Castle, IN3187 S. State Road 3
High Pointe Drive | Newburgh, IN8680 High Pointe Drive
Town and Country | Noblesville, IN16763 Clover Road
Street Johns Square | Saint John, IN9939 Wicker Avenue
Erskine Village | South Bend, IN1290 E. Ireland Road
Honey Creek Mall | Terre Haute, IN3401 S. U.S. Highway 41
Southdale Des Moines | Des Moines, IA5126 SE 14th Street
Highway 1W Site | Iowa City, IA1011 Highway 1W
Crossroads Mini | Waterloo, IA1515 Flammang Drive
Shawnee Station | Shawnee Mission, KS16310 W. 65th Street
Wanamaker Shopping Center | Topeka, KS1725 SW Wanamaker Road
29th and Rock | Wichita, KS3000 N. Rock Road
Village Green Center | Alexandria, KY6807 Alexandria Pike
Shops at Berea | Berea, KY222 Brenwood Street
Campbellsville Bypass | Campbellsville, KY726 Campbellsville Bypass
Danville Manor | Danville, KY1560 Hustonville Road
Florence Mall | Florence, KY2028 Florence Mall
Woodland Plaza | Harlan, KY2370 S. U.S. Highway 421
Daniel Boone Plaza | Hazard, KY82 Daniel Boone Plaza
Fort Campbell Boulevard | Hopkinsville, KY4156 Fort Campbell Boulevard
Bypass North Site | Lawrenceburg, KY1004 Bypass N.
Southland Terrace | Louisville, KY3925 7th Street Road
Kroger Center | Morehead, KY252 Kroger Circle
Main Street Nicholasville | Nicholasville, KY1020 N. Main Street
Kentucky Oaks Mall | Paducah, KY5101 Hinkleville Road
Mayo Plaza | Paintsville, KY431 N. Mayo Trail
O’Neal Lane Shopping Center | Baton Rouge, LA2060 O’Neal Lane
Sugarcrest Center | Broussard, LA219 Saint Nazaire Road
River Chase | Covington, LA69240 Highway 21
Odd Fellows Road Site | Crowley, LA725 Odd Fellows Road
Southland Mall | Houma, LA5953 W. Park Avenue
Belle Terre Plaza | La Place, LA150 Belle Terre Boulevard
Leesville Plaza | Leesville, LA2414 S. 5th Street
Pecanland Mall | Monroe, LA4700 Milhaven Road
Bayou Vista Plaza | Morgan City, LA1079 Highway 90 E
New Iberia Shopping Center | New Iberia, LA1002 Jefferson Terrace Boulevard
Saint Andrew Street | New Orleans, LA520 Saint Andrew Street
Eagle Plaza | Ruston, LA1407 Eagle Drive
Sulphur Plaza | Sulphur, LA541 N. Cities Service Highway
Topsham Crossing | Topsham, ME127 Topsham Fair Mall Road
Parkside Shopping Center | Baltimore, MD5114 Sinclair Lane
Perring Plaza | Baltimore, MD1991 E. Joppa Road
Street Johns Plaza | Ellicott City, MD9159 Baltimore National Pike
Middlesex Center | Essex, MD1228 Eastern Boulevard
Village at Waugh Chapel | Gambrills, MD2626 Chapel Lake Drive
The Commons | Salisbury, MD2717 N. Salisbury Boulevard
Severna Park Marketplace | Severna Park, MD543 Ritchie Highway
Town Mall | Westminster, MD400 N. Center Street
Coolidge Corners | Brookline, MA271 Harvard Street
Shops at Chestnut Hill | Chestnut Hill, MA199 Boylston Street
Heritage Park Plaza | East Longmeadow, MA428 N. Main Street
Mountain Farms | Hadley, MA325 Russell Street
Holyoke at Ingleside | Holyoke, MA50 Holyoke Street
Lunenburg Crossing | Lunenburg, MA317 Massachusetts Avenue
Broadway Plaza | Malden, MA44 Broadway
Merrimac Plaza | Methuen, MA184 Haverhill Street
Dartmouth Town Center | North Dartmouth, MA400 State Road
Shaws Plaza | Raynham, MA300 New State Highway
R.K. Plaza | Stoughton, MA1334 Park Street
Waltham Gateway | Waltham, MA1019 Trapelo Road
Westfield Shops | Westfield, MA431 E. Main Street
Cranbrook Village | Ann Arbor, MI878 W. Eisenhower Parkway
Gaines Marketplace | Caledonia, MI1825 Marketplace Drive SE
Crossroads Village | Canton, MI47160 Michigan Avenue
Chesterfield Commons | Chesterfield, MI34830 23 Mile Road
Clinton Pointe | Clinton Township, MI33822 S. Gratiot Avenue
Commerce Marketplace | Commerce Township, MI1721 Haggerty Highway
Grand Blanc Town Center | Grand Blanc, MI6309 Dort Highway
Woodland Mall | Kentwood, MI3169 28th Street SE
Delta Plaza | Lansing, MI5451 W. Saginaw Highway
Eastwood Town Center | Lansing, MI2908 Town Center Boulevard
Marketplace at Delta | Lansing, MI619 N. Marketplace Boulevard
Northville Village Center | Northville, MI17945 Haggerty Road
Riverwood Crossing | Owosso, MI1565 E. Main Street
Hampton Village Center | Rochester Hills, MI2781 S. Rochester Road
Shelby Creek | Shelby Township, MI12185 23 Mile Road
Centerville Road | Sturgis, MI69823 S. Centerville Road
Midtown Square | Troy, MI1333 Coolidge Highway
Jolly Lane Shopping Center | Brooklyn Park, MN7655 Jolly Lane
Owatonna Commons | Owatonna, MN1100 W. Frontage Road
Rochester Crossing | Rochester, MN3780 Marketplace Drive NW
Shoppes at Poppes Ferry | Biloxi, MS2404 Pass Road
Hammett Crossing | Clinton, MS1011 Hampstead Boulevard
Corinth Commons | Corinth, MS2201 Virginia Lane
South Rivers Market | Greenville, MS1831 Highway 1 S.
Grenada Plaza | Grenada, MS1550 Jameson Drive
Pearl River Plaza | Picayune, MS230 Frontage Road
Vicksburg Plaza | Vicksburg, MS2301 Iowa Avenue
Heritage Place | Creve Coeur, MO12589 Olive Boulevard
Independence Commons | Independence, MO19130 E. 39th Street S
Market Place Shopping Center | Independence, MO4201 S. Noland Road
Plaza on the Boulevard | Jennings, MO8025 W. Florissant Avenue
West Port Landing | Kansas City, MO906 Westport Road
Lebanon Marketplace | Lebanon, MO1810 S. Jefferson Avenue
Maplewood Commons | Maplewood, MO1821 Maplewood Commons Drive
Raytown Gregory Square | Raytown, MO9203 E. State Route 350
Street Joseph Plaza | Street Joseph, MO3302 S. Belt Highway
Shoppes at North Plaza | Street Joseph, MO5301 N. Belt Highway
South County Center | Street Louis, MO134 S. County Center Way
South Pointe Center | Sikeston, MO1213 S. Main Street
Market Pointe Shopping Center | Papillion, NE8540 S. 71st Plaza
Fallon Plaza | Fallon, NV2163 W. Williams Avenue
Rainbow Plaza | Las Vegas, NV947 S. Rainbow Road
Tropicana and I-25 | Las Vegas, NV5130 S. Fort Apache Road
Claremont Market | Claremont, NH367 Washington Street
Fort Eddy Plaza | Concord, NH44 Fort Eddy Road
Epping Crossing | Epping, NH25 Fresh River Road
Lake Shore Road Site | Gilford, NH1458 Lake Shore Road
Stateline Plaza | Plaistow, NH4 Plaistow Road
Rockingham Mall | Salem, NH92 Cluff Crossing Road
Tri City Plaza | Somersworth, NH176 Tri City Plaza
Upper Valley Shopping Center | West Lebanon, NH250 Plainfield Road
South Cove Commons | Bayonne, NJ205 Lefante Way
Deptford Landing | Deptford, NJ2000 Clements Bridge Road
Newark Shopping Center | Newark, NJ786 Broad Street
Tonelle Avenue Site | North Bergen, NJ2100 88th Street
Rockaway TownSquare | Rockaway, NJ301 Mount Hope Avenue
Evesham Avenue Location | Somerdale, NJ711 Evesham Avenue
Ocean Heights | Somers Point, NJ15 Bethel Road
Amsterdam Commons | Amsterdam, NY4930 State Highway 30
Westchester Shopping Center | Bronx, NY1030 Westchester Avenue
Bensonhurst Shopping Center | Brooklyn, NY6713 18th Avenue
Bensonhurst | Brooklyn, NY2141 86th Street
Fulton Street and Flatbush | Brooklyn, NY465 Fulton Street
Gateway Center | Brooklyn, NY470 Gateway Drive
Pitkin Avenue Site | Brooklyn, NY1622 Pitkin Avenue
University Plaza | Buffalo, NY3500 Main Street
Transit Losson Wegmans Center | Depew, NY4960 Transit Road
Johnson Road Location | Evans Mills, NY26445 Johnson Road
EFK Plaza | Herkimer, NY320 E. State Street
Fairview Avenue Site | Hudson, NY424 Fairview Avenue
Meadows Square | Ithaca, NY324 Elmira Road
Jamaica Avenue Location | Jamaica, NY163-08 Jamaica Avenue
Johnstown Mall | Johnstown, NY222 N. Camrie Avenue
Transit Road Location | Lockport, NY5716 S. Transit Road
Galleria at Crystal Run | Middletown, NY1 N. Galleria Drive
Monticello Mall | Monticello, NY36 Thompson Square Mall
Champlain Centre Mall | Plattsburgh, NY60 Smithfield Boulevard
44 Plaza Shopping Center | Poughkeepsie, NY47 Burnett Boulevard
South Road Location | Poughkeepsie, NY2001 South Road
Myrtle Avenue Site | Ridgewood, NY5720 Myrtle Avenue
Eastridge Plaza | Rochester, NY705 E. Ridge Road
Five Towns Shopping Center | Rosedale, NY25301 Rockaway Boulevard
Green Acres Mall | Valley Stream, NY1120 Green Acres Mall
Victor Crossing | Victor, NY400 Commerce Drive
Webster Square | Webster, NY950 Ridge Road
Palisades Center Mall | West Nyack, NY4322 Palisades Center Drive
The Westchester | White Plains, NY125 Westchester Avenue
Cross County Center | Yonkers, NY3 Xavier Drive
Albermarle Shopping Center | Albermarle, NC723 Leonard Avenue
Holly Hills Mall | Burlington, NC309 Huffman Mill Road
The Galleria | Charlotte, NC1824 Galleria Boulevard
Village at Whitehall | Charlotte, NC8951 S. Tryon Street
Wilkinson Crossing | Charlotte, NC3220 Wilkinson Boulevard
New Hope Commons | Durham, NC5408 New Hope Commons Drive
South Square | Durham, NC3415 Westgate Drive
Samarth Plaza | Gastonia, NC117 N. Myrtle School Road
Four Seasons Town Center | Greensboro, NC311 Four Seasons Town Center
Shoppes at Wendover Village | Greensboro, NC4203 W. Wendover Avenue
Cooper Creek Drive | Mocksville, NC191 Cooper Creek Drive
Monroe Mall | Monroe, NC2115 W. Roosevelt Boulevard
US 19 Location | Murphy, NC2320 US 19
New Bern Commons | Raleigh, NC4531 New Bern Avenue
Triangle Town Center Mall | Raleigh, NC5959 Triangle Town Boulevard
Mayfaire Town Center | Wilmington, NC6858 Main Street
Pamlico Plaza | Wilmington, NC560 Pamlico Plaza
Central Marketplace | Fargo, ND1801 45th Street S
Bellefontaine Square | Bellefontaine, OH2228 S. Main Street
Main Street Bryan | Bryan, OH1243 S. Main Street
Cambridge Shopping Center | Cambridge, OH61267 Southgate Road
Canton Centre Mall | Canton, OH4328 Tuscarawas Street W
Carousel Plaza | Canton, OH3016 Atlantic Boulevard NE
Meadowlands Town Center | Chardon, OH255 Meadowlands Drive
North Bridge Street | Chillicothe, OH950 N. Bridge Street
Severence Town Center | Cleveland Heights, OH3582 Mayfield Road
Graceland Shopping Center | Columbus, OH5057 N. High Street
Sawmill Square | Dublin, OH7646 Sawmill Road
Bridgewater Falls | Fairfield Township, OH3417 Princeton Road
Westgate Shopping Center | Fairview Park, OH3101 Westgate
Sulphur Grove | Huber Heights, OH7746 Brandt Pike
Lakewood Marketplace | Lakewood, OH14869 Detroit Avenue
Rivers Edge Marietta | Marietta, OH227 Captain D. Seeley MIA Drive
Colemans Crossing | Marysville, OH653 Colemans Crossing
Michigan Street Location | Sidney, OH2260 Michigan Street
Monroe Street Market | Toledo, OH5333 Monroe Street
Troy Towne Center | Troy, OH1847 W. Main Street
Airport Highway Site | Wauseon, OH482 Airport Highway
Waco Avenue Site | Glenpool, OK12154 S. Waco Avenue
Belle Isle Station | Oklahoma City, OK1841 Belle Isle Boulevard
Silver Springs Point | Oklahoma City, OK7640 NW Expressway
Cimmeron Plaza | Sand Springs, OK430 W. Wekiwa Road
Corvallis Market Center | Corvallis, OR1580 NW 9th Street
Hermiston Plaza | Hermiston, OR892 S. Highway 395
Chippewa Town Center | Beaver Falls, PA200 Chippewa Town Center
Creekside Plaza | Collingdale, PA1207 MacDade Boulevard
William Penn Plaza | Easton, PA3087 William Penn Highway
Douglass Town Center | Gilbertsville, PA173 Holly Road
Paxton Town Center | Harrisburg, PA5125 Jonestown Road
Union Square | Harrisburg, PA3875 Union Deposit Road
Hazel Marketplace | Hazle Township, PA741 Airport Road
Southtowne Plaza | Indiana, PA3100 Oakland Avenue
Carbon Plaza | Lehighton, PA1241 Blakeslee Boulevard Drive E
Silver Springs Commons | Mechanicsburg, PA6520 Carlisle Pike
Brodhead Road Site | Monaca, PA3942 Brodhead Road
Union Square | New Castle, PA2519 W. State Street
Mayfair Shopping Center | Philadelphia, PA6420 Frankford Avenue
Montour Church Plaza | Pittsburgh, PA312 McHolme Drive
Trainers Corner | Quakertown, PA210 N. West End Boulevard
Exeter Commons | Reading, PA4611 Perkiomen Avenue
Crossroads Plaza | Richboro, PA800 Bustleton Pike
Susquehanna Valley | Selinsgrove, PA1 Susquehanna Valley Mall Drive
Shippen Towne Center | Shippensburg, PA210 S. Conestoga Drive
Marple Cross Roads | Springfield, PA400 S. State Road
Center Point Place | Warminster, PA892 W. Street Road
West Goshen Town Center | West Chester, PA1115 W. Chester Pike
Willow Grove Park Mall | Willow Grove, PA2500 W. Moreland Road
Berkshire Mall | Wyomissing, PA1665 State Hill Road
Killian Road Supercenter | Columbia, SC327 Killian Road
Shoppes at Woodhill | Columbia, SC6080 Garners Ferry Road
White Horse Commons | Greenville, SC6134 White Horse Road
Retail Row Hartsville | Hartsville, SC1211 Retail Row
University Shops | Lancaster, SC933 Lancaster Bypass W
Moncks Corner Location | Moncks Corner, SC505 Highway 52
Knox Avenue Site | North Augusta, SC1229 Knox Avenue
North Rivers Town Center | North Charleston, SC7250 Rivers Avenue
Shoppes at Centre Pointe | North Charleston, SC4950 Centre Pointe Drive
North Road Plaza | Orangeburg, SC2843 North Road
Rock Hill Galleria | Rock Hill, SC2391 Dave Lyle Boulevard
Applewood Shopping Center | Seneca, SC290 Applewood Center Place
Spartanburg Corners | Spartanburg, SC200 Dawn Redwood Drive
Riverpoint Shopping Center | Clarksville, TN2351 Madison Street
Germantown Parkway Site | Cordova, TN465 N. Germantown Parkway
Cool Springs Mall | Franklin, TN1800 Galleria Boulevard
Shops in Greeneville | Greeneville, TN3793 E. Andrew Johnson Highway
H.G. Hill Center | Hermitage, TN4469 Lebanon Pike
South Highland Avenue | Jackson, TN2103 S. Highland Avenue
Shoppes on West Mark | Johnson City, TN3101 W. Market Street
Lawrenceburg Shopping Center | Lawrenceburg, TN2136 N. Locust Avenue
Franklin Center | Lenoir City, TN875 Highway 321 N.
Park Cosmorama | Memphis, TN5043 Park Avenue
College Central | Murfreesboro, TN2866 S. Rutherford Road
Jackson Downs Shopping Center | Nashville, TN3133 Lebanon Pike
Riverboat Plaza | Savannah, TN1800 Wayne Road
Main Street Shelbyville | Shelbyville, TN1854 N. Main Street
Service Road West Memphis | West Memphis, TN650 S. Service Road
The Village at Allen | Allen, TX170 E. Stacy Road
Little School Road Shops | Arlington, TX1245 N. Little School Road
Ben White Payload Center | Austin, TX500 E. Ben White Boulevard
Lake June Plaza | Balch Springs, TX12209 Lake June Road
Menger Crossing | Boerne, TX1375 S. Main Street
Lakeline Plaza | Cedar Park, TX11066 Pecan Park Boulevard
Conroe Center | Conroe, TX1231 N. Loop 336 W
Padre Island Drive | Corpus Christi, TX1805 S. Padre Island Drive
Corsicana Marketplace | Corsicana, TX3811 W. Highway 31
Glen Oaks Crossing | Dallas, TX4787 Vista Wood Boulevard
Alameda Town Center | El Paso, TX9411 Alameda Avenue
Fountains at Farah | El Paso, TX8889 Gateway West Boulevard
Clifford Retail | Fort Worth, TX301 Clifford Center Drive
Ridgewood Village | Garland, TX2930 S. 1st Street
Beechnut Street Site | Houston, TX10100 Beechnut Street
Bellaire Gessner Center | Houston, TX8880 Bellaire Boulevard
Market at Uvalde | Houston, TX13706 East Freeway
Market Square | Houston, TX13341 Westheimer Road
Oxford Plaza | Houston, TX10407 North Freeway
Royal Oaks | Houston, TX11807 Westheimer Road
Wayside Shopping Center | Houston, TX900 S. Wayside Drive
Ravenwood Village | Huntsville, TX245 Interstate 45 N
MacArthur Park | Irving, TX7601 N. MacArthur Boulevard
Lake Jackson Shopping Center | Lake Jackson, TX121 Highway 332 W
LaMarque Crossing | La Marque, TX6408 Interstate 45
Laredo Crossing Shopping Center | Laredo, TX4415 S. Zapata Highway
Bandera Road Location | Leon Valley, TX5601 Bandera Road
7th Street Site | Lubbock, TX1803 7th Street
Westwood Village | Magnolia, TX33020 FM 2978 Road
Mansfield Crossing | Mansfield, TX1301 E. Debbie Lane
Highland Lakes | Marble Falls, TX2400 US Highway 281
Lake Forest Crossing | McKinney, TX4100 S. Lake Forest Drive
Town East Mall | Mesquite, TX2050 Town East Mall
Shary Plaza | Mission, TX808 S. Shary Road
Palmhurst Shopping Center | Palmhurst, TX4416 N. Conway Avenue
Paris Corners | Paris, TX3842 Lamar Avenue
Cross Pointe Shopping Center | Saginaw, TX1453 N. Saginaw Boulevard
Alamo Quarry Market | San Antonio, TX255 E. Basse Road
Blanco Road Site | San Antonio, TX7117 Blanco Road
Huebner Oaks Center | San Antonio, TX11745 W. Interstate 10
Northwoods Phase III | San Antonio, TX1742 N. Loop 1604 E
Walzem Plaza | San Antonio, TX5366 Walzem Road
Stephenville Shopping Center | Stephenville, TX2811 W. Washington Street
Sulphur Springs Corners | Sulphur Springs, TX1707 S. Broadway Street
Terrell Corner | Terrell, TX1888 W. Moore Avenue
State Highway 64 Site | Tyler, TX3842 State Highway 64 W
Watauga Town Crossing | Watauga, TX8004 Denton Highway
Centerville Marketplace | Centerville, UT621 W. Marketplace Drive
Rutland Plaza | Rutland, VT144 Shopping Plaza Road
Maple Tree Place | Williston, VT31 Hawthorne Street
Kingstowne Towne Center | Alexandria, VA5965 Kingstowne Towne Center
South Riding Market Square | Chantilly, VA25050 Riding Plaza
Dulles Town Center | Dulles, VA21100 Dulles Town Circle
Staple Mill Road Site | Henrico, VA9085 Staple Mill Road
Consumer Row Location | King George, VA16418 Consumer Row
Broad and Bowe Center | Richmond, VA1500 W. Broad Street
Northpark Shopping Center | Richmond, VA8131 Brook Road
Shops at Stratford Hill | Richmond, VA7017 Forest Hill Avenue
Shops at Tri Rivers | South Boston, VA3459 Old Halifax Road
Dulles 28 Centre | Sterling, VA22000 Dulles Retail Plaza
Parkway Plaza | Virginia Beach, VA869 Lynnhaven Parkway
Cedar Valley Shopping Center | Williamsburg, VA810 E. Rochambeau Drive
Smoketown Station | Woodbridge, VA13277 Worth Avenue
Downtown Bothell | Bothell, WA18827 Bothell Way NE
Meadowbrook Plaza | College Place, WA1605 SE Meadowbrook Boulevard
Federal Way Marketplace | Federal Way, WA34512 16th Avenue S
Canyon Lakes Center | Kennewick, WA4008 W. 27th Avenue
Totem Lake | Kirkland, WA12525 Totem Lake Boulevard NE
Lakewood Town Center | Lakewood, WA5605 Lakewood Towne Center Boulevard SW
165th Street Crossing | Lynnwood, WA1402 164th Street SW
Bear Creek Village | Redmond, WA17128 Redmond Way
Westgate South | Tacoma, WA2315 N. Pearl Street
Meadowbrook Mall | Bridgeport, WV2399 Meadowbrook Mall
Hurricane Marketplace | Hurricane, WV270 Progress Way
Fountain Place | Logan, WV131 Prosperity Lane
Shoppers World | Morgantown, WV250 Retail Circle
Milwaukee Road Shopping Center | Beloit, WI2787 Milwaukee Road
Valley View Mall | La Crosse, WI3800 State Road 16
Midtown Center | Milwaukee, WI4131 N. 56th Street

Conclusion

While the closures will affect customers, employees, and landlords in specific markets, they are consistent with GameStop’s multi-year effort to cut fixed costs and stabilize profitability. How effective this strategy proves will depend on whether the remaining stores can generate enough value to justify their role in a market where physical game retail is no longer central.